ProSteel/ ProStructures Integrated Structural Modelling

Hi,

I am trying to exchange data between STAAD.Pro (and other components of the Structural Enterprise Suite) with ProSteel.

I have the Structural Synchronizer installed, and it is functional with all other software we have access to (i.e. STAAD.Pro, RAM Products, etc.).

However, once I try to either Export from ProSteel to and ISM Repository for STAAD.Pro or try to Import an ISM Repository from a STAAD.Pro file into ProSteel I get an error prompt stating:

"Initialization of ISM engine failed, please check your installation of Structural Synchronizer!".

I have tried Uninstalling and Re-Installing STAAD.Pro and the Structural Synchronizer with no success.

The ProStructures Wiki shows the error (https://communities.bentley.com/products/prostructures/w/structural_drafting_and_detailing__wiki/24878/error-ism-engine-failed)  but simply states as a fix that the Structural Synchronizer needs to be installed, which it is and is functional with other Bentley products.

Thanks in advance for any help that can be offered.