Advice on how to unpin/access properties dialog.

Please help.

I have installed Prostructure Release 6, I have reinstalled did not fix issue.

Trying to access Properties (through File menu and right click) but Properties dialog box doesn't appear.

When I hover cursor on properties tab above picture. Properties Doesn't appear nor allow me to unpin.

Please advice.

Thank you

Kind regards

Dino 

Parents
  • Hello Dino Crisostomo,

    Thanks for posting this query in Bentley Community Forum.

    May I know, are you using in multiple screen. This may happen when user use multiple monitors and the dialog box once opened in other screen, get stuck in that one.

    So to make this avoid, following steps you need to do.

    1. Delete all the *wndcfg.sve files from the User>AppData location (C:\Users\<user name>\AppData\Local\Bentley\ProStructures\10.0.0\prefs\Personal_WndCfg). Attached the Wiki link to show how to do.

    2. If the above step does not resolve your issue, you can do restore defaults. For detail how to do the Restore defauls please follow the Wiki Link below.

    Product(s): ProStructures Version(s): CONNECT Edition (10.XX.00.XX) Environment: N/A Area: N/A Subarea: N/A Original Author: Vyanktesh Nama…
    Last edited in ProStructures > ProStructures Wiki

    Product(s): ProStructures Version(s): V8i, CONNECT Edition Area: N/A Subarea: N/A Original Author: Johannes Michalowsky , Bentley Product Advantage Group…
    Last edited in ProStructures > ProStructures Wiki

    Hope these will resolve your issue. If not then do let us know.

    Regards,
    Sandip Kar
    Product Engineer - Bentley Systems

    Answer Verified By: Dino Crisostomo 

Reply
  • Hello Dino Crisostomo,

    Thanks for posting this query in Bentley Community Forum.

    May I know, are you using in multiple screen. This may happen when user use multiple monitors and the dialog box once opened in other screen, get stuck in that one.

    So to make this avoid, following steps you need to do.

    1. Delete all the *wndcfg.sve files from the User>AppData location (C:\Users\<user name>\AppData\Local\Bentley\ProStructures\10.0.0\prefs\Personal_WndCfg). Attached the Wiki link to show how to do.

    2. If the above step does not resolve your issue, you can do restore defaults. For detail how to do the Restore defauls please follow the Wiki Link below.

    Product(s): ProStructures Version(s): CONNECT Edition (10.XX.00.XX) Environment: N/A Area: N/A Subarea: N/A Original Author: Vyanktesh Nama…
    Last edited in ProStructures > ProStructures Wiki

    Product(s): ProStructures Version(s): V8i, CONNECT Edition Area: N/A Subarea: N/A Original Author: Johannes Michalowsky , Bentley Product Advantage Group…
    Last edited in ProStructures > ProStructures Wiki

    Hope these will resolve your issue. If not then do let us know.

    Regards,
    Sandip Kar
    Product Engineer - Bentley Systems

    Answer Verified By: Dino Crisostomo 

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