Hello,
In my company, we are using ProStructure V8iSS6-Version 8.11.11.55.
While doing 2D extraction from 3d model, we get fatal error in long time. kindly suggest the solution.
Thanks in advance!!!
K shivashankar.
Hello Shivashankar, Thanks for posting your query over the Bentley ProStructures Community Forum,As it can be seen form the error pictures, we recommend you to delete the cache files in the Graphics Cache to the day your application last worked fine.You can find these files at - C:\Users\*User Name*\AppData\Local\Autodesk\AutoCAD20XX - English\RXX.X\enu\GraphicsCacheWe believe this will resolve your issue. Please update us on the same, so that we can assist you further if needed.Regards,Alistair Lobo
It would be kind if you can upload the model, you are having issues width, and tell us at what point you are crashing, either in detail express or when doing step by step detailing. If you do a step by step 2D extraction, it will be mostly a very specific part, if the above solution does not help.
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Johannes Michalowsky
User Success Support - Bentley Systems
ServiceRequest Manager
Hello Mr. Johannes, Thanks for the solution.
I can't attach my Prosteel 3D model File, because of the size (128MB). The fatal error is coming, while running the 2D extraction process.
Kindly suggest the solutions.
Thank you.
Hello Mr. Alistair lobo, Thanks for the solution.
I deleted the cache files in my system. But still I am struggling with fatal error issue. kindly provide some other solutions.
Thanks.
Hi Shivshankar,
Can you please upload your file to the followig Share file Link
Upload Link: https://bentley.sharefile.com/r-r1472485f2c1446fa
Also please mention which AutoCAD version and which ProSteel version you are using.
Regards,Sandip KarProduct Engineer - Bentley Systems