Using Prostructures Connect edition to construct a rebar model, the program crashed and some rebar sets within one section have become inoperable/can't alter/can't delete.
They have become separate elements (normally when you click on one bar the whole set lights up) but no commands will operate on them as the info bar at base of screen keeps saying 'no element selected'. This has only happened to one section on this model everything else is okay. Tried delete/drop element/made a fence to delete fence contents....nothing will remove these.Please advise.
I reverted back to using version 10.01.00.23 as the version 3 I downloaded from our software centre was continually crashing on this particular file model.
Hi Mark, Can you please convey the Service Request Number so that I can check for the details.Regards,Alistair Lobo
Service request has a max file size attachment of 20MB my file is at 24MB. I could make a copy and remove half the project and leave the parts that have crashed and won't perform any actions if that helps?
Hi Mark, That would be great, if not you can compress the files and send it to me on E-Mail.(Alistair.Lobo@bentley.com) Also, please share with me Service Request Number so I can check for the same.Waiting for your update.Regards,Alistair Lobo