I seem to be getting the same page coming up every time I try to create a new service request. Please see the attached photo of the screen that I have attached.
Every time I select "New Service Request" in my Bentley User Portal this message comes up. The blank form to create a new service request does not come up.
Do you know why this is occurring? Everyone else in my office seems to have the correct page display when selecting "New Service Request".
Hello Jeff,Thanks for posting your query over the Bentley Communities Forum.We request you to please refer the below Wiki Link and check for the steps in logging a Service request (SR).However, if the issue still persists, we request you to please share your contact details so that we can call & have a live session over your machine to check for this.Regards,Alistair Lobo
Hi Alistair, thanks for your repy.
I have tried all of the methods in the link that you have attached but I am still getting the same problem.
Hi Jeff, Can you please share your contact details and availability, so that we can have a live session to check over your machine.Regards,Alistair Lobo
I have emailed you my contact details.