ProStructures does not load in AutoPLANT or Document Manager.


 Product(s):ProStructures for AutoCAD
 Version(s):All
 Area:Setup
 Subarea:Options
 Original Author:Jitender Singh Sansoa, Bentley Product Advantage Group
Updated By:Vyanktesh Nama, Bentley Product Advantage Group

Problem

Hello, I have installed in several machines AutoPLANT Modeler with Prostructures for AutoCAD. The versions are as indicated in installation steps from the readme of AutoPLANT, and, as recommend
in the documentation, Prostructures was installed before AutoPLANT. But Prostructures works only if opened as stand alone application, not from AutoPLANT Menu or Document Manager.

Steps to repeat the issue

Case 1: Try to load Prostructures from Document Manager
1. Open document manager.
2. Select project SAMPLE_METRIC
3. On Prostructures node, create or open a Prostructures drawing.
No ProStructures menu, ribbon, toolbars or palettes are present in the Autocad Interface. You have this message on the command line “Bentley ProStructures is not installed.”

Case 2: Try to load Prostructures license from AutoPLANT Menu
1. Open document manager
2. Select project SAMPLE_MMETRIC
3. Edit any piping, equipment o raceways drawing, (or create a new one, the result is the same)
4. Go to AutoPLANT Modeler Menu o ribbon, and click on Prostructures.
Then you have this message on the command line “Bentley ProStructures is not installed.”

In both cases, there is no ProStructures menu, ribbon or toolbars present in the Autocad Interface.

Solution

1. Open document manager.

2. Select project SAMPLE_MMETIC.

3. Edit any, piping equipment or raceways drawing.

4. Open AutoCAD Option and go to files tab.

5. Under the Support File Search Path add and browse ProStructures PRG, Plugins folders as well as LicService folder from Bentley Shared folder

By default they are located under the -
C:\Program Files\Bentley\ProStructures CONNECT for AutoCAD\AutoCAD 2019\Prg
C:\Program Files\Bentley\ProStructures CONNECT for AutoCAD\AutoCAD 2019\Prg\Plugins
C:\Program Files\Common Files\Bentley Shared\CONNECTION Client\LicService

Also check other path from the below image for AutoCAD 2019.

6. Closed AutoCAD and restart by Open document manager

7. Select project SAMPLE_MMETIC

8.  Edit any, piping equipment or raceways drawing

By following these steps, your issue should get resolved.

See Also