Unable to load, edit or save preference file within Bentley Rail Track

Question

Hi, 
 I am unable to open previous preference files when I using Rail Track in a read-write format (installed software Bentley Rail Track v8i SS4 08.11.09.878, Microstation v8i SS4 08.11.09.832, Windows 10 OS). BRT explorer indicates that preference file has loaded successfully. The Preferences tab shows that the file has been opened "read-only". When I open preference manager, it does not show the saved preferences. File is loaded from my local drive to which I have read-write access. File properties are set to writeable. I have administrator rights assigned to my windows profile. 
 When I open the file, a LCK file is created. This file also removes itself when BRT explorer is closed. 
 I was able to open, edit and save changes to preference files 2-3 business days ago. I have checked whether there is an issue with the preference file itself by testing on another users machine and have confirmed that the issue appears to be unique to the configuration on my primary machine. 
 Manually setting the preference file to read-write within the preference tab in the BRT explorer yields the same result. 
 All other tools within BRT appear to be working satisfactorily. 
 Can any shed light on what might be causing this issue? 
 Thanks 
 Scott

Eva Cantarero · Accepted Answer

Scott, 
 I've seen this problem before and it is related with a wrong version of some dlls. Can you try this? 
 Download and install the following two DLLs from the Microsoft website. They should be in the C:\Windows\system32 directory on a 32bit machine or C:\Windows\SysWOW64 on a 64bit machine. Even if they already exist on the machine, it may be worthwhile to download and reinstall them, since these are the controls InRoads uses to read and write the XML data in the XIN file. Please refer the installation instructions that can be found on the Microsoft website.

msxml4.dll - http://www.microsoft.com/en-us/download/details.aspx?id=15697 
 msxml6.dll - http://www.microsoft.com/en-us/download/details.aspx?id=3988 
 
 Register the DLL files. 
 Test to see if the issue if corrected. 
 If not, log into the machine using an administrator log-in and see if the same issue exists. If you are able to log on as administrator and the problem is resolved, you may need to create a new user profile for the individual that is experiencing the problem. 
 
 Hope it helps. 
 Eva Cantarero 
 Bentley Systems

jpln · Answer

The first reason that comes in mind is the MSXML4.dll not present on the computer. In SS4 the XIN file may not open when starting Rail Track and looks empty when using Style Manager. 
 You can download it here: 
 http://www.microsoft.com/en-us/download/details.aspx?id=15697

jpln · Answer

msxml4 used to be delivered with older version and is not anymore delivered even in the pre-requisites. I didn't check but I am pretty sure it is not with SS4 pre-requisites. I may be wrong. Howerver, msxml4 is not anymore delivered with windows, that is why it is missing and could be uninstalled with an older version of product that has installed it in the past.

Michael VerHoef · Answer

Everyone, 
 The preferences do not show up because msxml4.dll and msxml6.dll are missing from your System32 and SysWOW64 folders. The only way to add something to those folders is by running an MSI file. 
 Since Microsoft removed the MSI files listed by several users in this thread, I retrieved them from my recycle bin from two years ago (back when the links DID work) and saved them to my personal Drive for download by future communities members. 
 https://drive.google.com/drive/folders/1PJ_QggudlyooPCLkKSZt2riGnW0ZrxX7?usp=sharing 
 Running the .msi files will add msxml4.dll and msxml6xdll to your computer. Afterwards, a simple restart of Microstation will then make the preferences show up.

Unable to load, edit or save preference file within Bentley Rail Track

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