Hi everyone,
I have a big issue with Power rail models as I can´t open any more models from Project Wise since I updated Openrail (I have to use it as well).
It starts the opening process and you can see the tasks bar, everything but it freezes and still although the windows task manager doesn´t show weird processes it just doesn´t work.
Initially this error popped up:
so I uninstalled the most updated version of Connect Advisor and installed a previous one from bentley website but nothing. The most curious thing is that I can open a model which is saved in my computer.
By the way, when I open a model in Project Wise with Open Rail apparently there are no issues I can work normally.
Any ideas, suggestions tips, I have no clue how to proceed.
Thanks a lot in advance.
Small update, I uninstalled the power rail, installed again and unfortunately does the same
I would advise to log a service request to have this issue properly addressed and tracked.Do you open V8i from PW Explorer or from Desktop?
You can try disabling desktop integration editing pw.cfg or using launcher: "C:\Program Files\Bentley\OpenRail Designer CONNECT Edition\OpenRailDesigner\OpenRailDesigner.exe" -wsPW_DISABLE_INTEGRATION_FROM_DESKTOP=1
You will get integration with PW when starting from PW EXplorer but not when starting from desktop
Many thanks jpln
I tried by your advise but it´s already with that setting on according to the following screenshot if I´m correct
I tried by uninstalling both PW and power rail and still the same
Cheers
So create a Service Request to ensure it is properly investigated and tracked.