FAQ for users of ADINA Products and Services

General FAQs

1.     What has happened between Bentley and ADINA?

Bentley has acquired the ADINA business and will take over responsibility for all Products developed by ADINA R & D, inc. The colleagues of ADINA R&D, Inc have joined Bentley and Dr. Klaus-Jürgen Bathe, is working with Bentley as an advisor to facilitate a smooth transition and to support integration and enhancement of ADINA’s products.

See the Press Release here.

2.     Am I now a Bentley customer?

If you have a current support agreement with ADINA R&D, you are now a Bentley customer.

3.     Will ADINA products continue to be sold and supported by Bentley?

Bentley will support, enhance, and continue to sell ADINA products under the ADINA brand. Continue to use existing ADINA support channels until notified otherwise.

4.     Will Dr. Bathe continue to lead the ADINA?

Dr. Bathe will be taking an advisory role with Bentley to facilitate the integration and enhancement of ADINA products with an emphasis towards infrastructure engineering requirements.

5.     What can I expect in the future now that Bentley owns the ADINA product family?

In addition to the traditional stream of ADINA product releases, there will be new ADINA products tailored to infrastructure engineering. ADINA technology will be included in products in Bentley’s Structural, Offshore, Piping and Bridge product lines in time.

6.     Will there continue to be upgrades to my ADINA products?

ADINA products will continue to be enhanced. New product releases will be licensed using Bentley’s Subscription Entitlement Service (SES) system. Existing users will be contacted with instructions for moving to SES-licensed ADINA products when those releases become available.

7.     Will I be able to upgrade my current ADINA products to the Bentley ADINA products?

Existing users will be contacted with instructions for moving to SES-licensed ADINA products when those releases become available.

8.     When will ADINA products be available through Bentley Commercial programs?

Once the Bentley licensing is implemented, ADINA products will be made available through all Bentley commercial channels inclusive of perpetual licensing, Virtuosity practitioner licensing, and Enterprise agreements. In the meantime, users interested in transitional licenses should contact us through https://contact.adina.com/contact_new.php or a local channel partner.