Trial Period also expired

Question

Hello Sir, 
 As per received E-mail, We have activate Staad-Pro but still we are facing same problem. 
 Now Trail period has also expired 
 Please find attached two files for more deatil & suggest. 
 Please resolve the issue beacuse now we are uable to do any work. 
 Regards, 
 Sunil

Jon AR · Answer

Hi Sunil, 
 
Could you please provide me in a PM your User ID to créate a Service Request? 
 
Thanks in advance, 
 
Regards, 
 
Jon

Bikash · Answer

Dear Mr. Sunil, You have licenses of STAAD.Pro and STAAD Indian Design Code, I guess. Please verify with the Fulfillment Document received from Bentley Systems, Inc. If my observation is not correct, share your BP# OR Site ID OR Customer No. with me. If my observation is correct, then I must say please do not try to activate the licenses you do not have access to. Also note that according to my observation, it appears to be a Non-SELECT site where all licenses work in CHECKED OUT mode. Therefore, please CHECK OUT licenses to through License Management Tools before invoking STAAD.Pro. Below image illustrates a typical example of License CHECKOUT.