Problem opening staad file and misc

Hi,

While opening any staad files (connect edition) in my system I have to try it at least 2 times, sometimes after clicking 4/5 times the file opens. Please help how to solve this. Furthermore, after assigning any load in a wrong position, if undo option is selected then the staad file no longer works (although toggle is an option but please let me know how to fix it). The file needs to be closed and to be opened once again after trying 2/3 times. Please help.

Regards,

Uttam

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  • Hmm ... I did not hear about this before. How are you trying to open the file ? Is it by double clicking a .std file or are you opening the software first and then choosing the Open option to browse to the file? If it is the former, can you please try the later and see what happens. Also wait for some time ( may be about 30 secs ) after your first attempt and see if there is a delay. If the file is on a network drive, please copy it to your local machine.

    I was able to replicate the other issue ( undo ) and this is indeed a software defect. Defect# 820046 has been logged and this will be addressed ASAP. Please use the toggle OR select the load item from the load tree and press the delete key OR use the editor to delete the load, till we get this problem addressed. We apologize for the inconvenience.   



  • Thank you very much..First one is solved opening the software first and then the file.

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