Hello,
I have a problem for open a STAAD file, yesterday I was working without problem but today I tryed to open files and it is impossible, I tryed with several files and I can not open it.
The message that STAAD show me when I try open files is the next:
Please if somebody can help me I´ll be grateful.
It seems that the file you are trying to open is not available in that location. You may try opening an example file and check if it works fine. Also you can copy any stadd file and paste it in a new folder in desktop. then try yo open it. If your issue still exists I would request you to createa service request at https://apps.bentley.com/srmanager/ProductSupport
so that we can take remote and investigate more. You may go through the attached wiki to know the process of raising SR.
https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/30276/how-to-report-or-log-a-service-request-in-relation-to-service-request-manager