Hello, 1) A few weeks ago I made an account in STUDENTsever, downloaded the latest version of RAM elements 16.00.00.37, however when I opened the product, I was received with a 7-day test dialogue, after 7 days I did not want to enter the program, I found that my version had expired, I can not enter the program anymore, I had to uninstall it, my question is: why is this problem, I had to install an earlier version of RAM elements (15.00.00.18) because if I returned to install the latest version, the same message appeared that my trial version expired2)in the current version that I have of the program (15.00.00.18), this message appears to me (image) I would like to know if I will have the same problem again2)
RAM Elements 16 activates using your Bentley login. Are you signing into CONNECTION Client when using this version?
A licensing problem with the organization to which your Bentley login is associated has been resolved. Please confirm whether RAM Elements 16 activates now.
Okay, the local copy of the licenses does not appear to be updating properly. I will contact you privately to obtain some logs and provide a possible solution.
I am delighted to hear that the problem is resolved. To help us better understand what caused the problem, please perform the following steps:
The files will be used by development to pinpoint the underlying cause and address it in an upcoming release of CONNECTION Client.
Hello Jeremy, I already sent you the files you requested, last Saturday
Thanks, I found them now on my end.