Problem in STAAD.Pro software

Under loading section in Seismic parameters, the drop down box appearing is blank and is not accepting  values pr codes.Staad_Prob.flv
The video for the same is attached for reference. 

  • Can you please perform the following steps and let me know if your issue is solved?
    1.Close all STAAD applications.
    2. Go to the following location
    C:\Users\<User.Name>\AppData\Local\Bentley\Engineering
    Where <user.name> will be your name or the user who is using STAAD.
    3. There will be a folder named “STAAD.Pro CONNECT Edition”. Rename the folder to “STAAD.Pro CONNECT Edition_1”.
    4. Right click on the STAAD icon now and select the option Run as administrator.

    Thanks & Regards,
    Abhisek Mandal
    Global Technical Support