Hello, good afternoon!
The company I work for have recently installed the Staad.Pro CONNECTION V.22.02.00.26 in my PC, but it's not working well.
For Analytical models or Building models, it works normally, but whenever I try to create or open a Physical Model, it crashes and shows me the following 2 screens:
I tried renaming the config folder, thinking it was a problem on configuration, but it didn't change anything.
I'm using here a Windows 7 (service pack 1) On a:
Intel Core i5-4590 CPU @ 3.3GHz8GB RAMOperational System 64-bitsIntel HD Graphics 4600Has anybody ever had this problem?How was solved?
This issue needs to be investigated separately. But I can tell you one probable solution. You can delete the user.config file in the below location and try opening STAAD.Pro as an administrator.
"C:\Users\<USER NAME>\AppData\Local\Bentley_Systems_Inc\SXP.exe_StrongName_fxqs5rvvw2xk1p5hc1z1hodpmbplqie2\1.0.0.0\user.config"
If this does not help please create a service request.