after I open the program in the welcoming page I get the message (picture below) and then if i tried to open any staad file it becomes slow and then stop from working. can anyone know what's the problem?? I have updated the staad pro to the latest version 22.02
For the first issue please refer this link
For the second issue please close all the STAAD file and rename "STAAD.Pro CONNECT Edition" folder.
1.Go to the following location C:\Users\User_Name\AppData\Local\Bentley\Engineering\2.There will be a folder named “STAAD.Pro CONNECT Edition”. Rename the folder to “STAAD.Pro CONNECT Edition_1”.3. Right click on the STAAD icon now and select the option Run as administrator.
Please follow the steps mentioned in the wiki, the link to which is given below:
thank you it did fix the first part of the problem but the second part when I try to change the files folder I get this error message and when I close it the whole program shuts down. Any idea what is the problem?
From this error message, it is evident that the software is crashing. This needs further investigation. Please create a service request for your issue.
Is this a Dell computer which you are using?