Dear friends,
I have ISM (V11.1.1.4) and RSS (17.00.01) installed at the same computer and when I open RSS to use the ISM and it shows "not installed", see bellow:
It is working with Staad and Revit.
I have already uninstalled the syncronizer and installed it again without success.
Any suggestions?
Thanks
Gustavo
This happens when Synchronizer is updated to v 11.01.X. The Synchronizer can be uninstalled and version 11.00 reinstalled, until the next version of RAM SS (17.01.X) comes out.
Installer for 11.00.03.04 https://bentley.sharefile.com/d-s5f766c88c854abdb
Answer Verified By: Gustavo Vasconcellos
Hi Seth.
I uninstalled the version and installed the 11.00.03.04 and received the following error message:
The error file is attached. Can you help me?
[0E0C:1998][2020-06-02T14:48:31]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17763: Service Pack 0), path: C:\WINDOWS\Temp\{20D63A44-5A88-412F-92F4-4F1F00D9569D}\.cr\ssync11000304en.exe [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeBundleProductName' to value 'Structural Synchronizer CONNECT Edition V11' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing numeric variable 'BeARPDisableModify' to value '1' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'InstallDesktopShortcutAvailable' to value '1' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'InstallDesktopShortcut' to value '1' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'InstallDirectory' to value '[ProgramFiles64Folder]Bentley\Engineering\Structural Synchronizer CONNECT Edition\' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'PostInstallLaunchApplication' to value '[InstallDirectory]\Synchronizer\StructuralSynchronizer.exe' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'LayoutSavePropertyList' to value 'InstallDirectory;InstallDesktopShortcut' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'AddedPackageAvailablePropertyList' to value 'InstallDirectory' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BentleyClientPackage_DiskSpaceCheckPath' to value '[InstallDirectory]' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeBundleCulture' to value 'en' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'StandardPropertyList' to value 'AdminToolsFolder;AppDataFolder;CommonAppDataFolder;CommonFilesFolder;CommonFiles64Folder;CommonFiles6432Folder;ComputerName;Date;DesktopFolder;FavoritesFolder;FontsFolder;LocalAppDataFolder;LogonUser;MyPicturesFolder;PersonalFolder;ProgramFilesFolder;ProgramFiles64Folder;ProgramFiles6432Folder;ProgramMenuFolder;StartMenuFolder;StartupFolder;SystemFolder;TempFolder;TemplateFolder;WindowsFolder;WindowsVolume;' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'LayoutDirectory' to value '[WindowsVolume]BentleyDownloads\[WixBundleName]\' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'ProductsInstalledByBundle' to value 'NoProductList' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeBuildType' to value 'Release' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeNotBuildType' to value 'Beta' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeBundleShortName' to value 'StructuralSynchronizer' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeWin64Bundle' to value 'yes' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeIFUseInternalResolver' to value '0' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BeEulaFileName' to value 'Eula.htm' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BundleHelpDocument' to value 'ReadMe_en.zip' [0E0C:1998][2020-06-02T14:48:31]i000: Initializing string variable 'BundleHelpDocumentChildHtml' to value 'GUID-066F664B-4FE0-4322-B8ED-F3E6F1121541.html' [0E0C:1998][2020-06-02T14:48:31]i009: Command Line: '-burn.clean.room=D:\Download\BentleyDownloads\ssync11000304en.exe -burn.filehandle.attached=612 -burn.filehandle.self=608' [0E0C:1998][2020-06-02T14:48:31]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Download\BentleyDownloads\ssync11000304en.exe' [0E0C:1998][2020-06-02T14:48:31]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\Download\BentleyDownloads\' [0E0C:1998][2020-06-02T14:48:31]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Gusta\AppData\Local\Temp\Structural_Synchronizer_CONNECT_Edition_V11_20200602144831.log' [0E0C:1998][2020-06-02T14:48:31]i052: Condition 'VersionNT >= v6.1' evaluates to true. [0E0C:1998][2020-06-02T14:48:31]i000: Setting string variable 'WixBundleName' to value 'Structural Synchronizer CONNECT Edition V11' [0E0C:1998][2020-06-02T14:48:31]i000: Setting string variable 'WixBundleManufacturer' to value 'Bentley Systems, Incorporated' [0E0C:1998][2020-06-02T14:48:31]i000: Loading managed bootstrapper application. [0E0C:1998][2020-06-02T14:48:31]i000: Creating BA thread to run asynchronously. [0E0C:3980][2020-06-02T14:48:31]i000: Setting Culture Info to en [0E0C:3980][2020-06-02T14:48:31]i000: Setting string variable 'BeSelectedLanguage' to value 'en' [0E0C:3980][2020-06-02T14:48:31]i000: Setting string variable 'BeIFMainProcesCommandLineArgs' to value '' [0E0C:3980][2020-06-02T14:48:31]i000: BentleyBundle Version 12.00.00.19 [0E0C:3980][2020-06-02T14:48:31]i000: TRY Set TLS SysDefault [0E0C:3980][2020-06-02T14:48:31]i000: Setting string variable 'WixExtractedTempFolder' to value 'C:\WINDOWS\Temp\{A67BEC30-9B49-4D3C-8A6B-36E2FD3BA015}\.ba' [0E0C:3980][2020-06-02T14:48:31]i000: Setting string variable 'BundleCurrentPath' to value 'C:\WINDOWS\Temp\{20D63A44-5A88-412F-92F4-4F1F00D9569D}\.cr' [0E0C:3980][2020-06-02T14:48:31]i000: Setting string variable 'WixBundleLayoutDirectory' to value 'D:\Download\BentleyDownloads\' [0E0C:3980][2020-06-02T14:48:31]e000: Using Layout File : C:\WINDOWS\Temp\{A67BEC30-9B49-4D3C-8A6B-36E2FD3BA015}\.ba\Setup.lyt [0E0C:3980][2020-06-02T14:48:31]i000: Setting DotNet462Full InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting VC14RedistX64 InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting VC14RedistX86 InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting SQLServerCE_x86 InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting SQLServerCE_x64 InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting SPCCatalog InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting SPCServer InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting ItgDgnDbImporter_x64 InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting DgnPreviewHandler InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting DgnThumbnailProvider_x64 InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting BentleyConnectClient InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting BentleyConnectAdvisor InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting IsmPackage InstallLevel to 1 [0E0C:3980][2020-06-02T14:48:31]i000: Setting string variable 'IsmPackage.AddLocal' to value 'DefaultFeature' [0E0C:3980][2020-06-02T14:48:31]e000: LoadTestAutomationApp(): Failed to load test dll with error Object reference not set to an instance of an object. [0E0C:3980][2020-06-02T14:48:31]i000: Setting string variable 'BePrimaryProductName' to value 'Structural Synchronizer CONNECT Edition V11 (11.00.03.004)' [0E0C:3980][2020-06-02T14:48:42]i000: Running with UI [0E0C:3980][2020-06-02T14:48:42]i000: Display is set to Full [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/BasicInstallDirectorySelectionUserControl.xaml [0E0C:3980][2020-06-02T14:48:42]i000: Setting string variable 'BeSelectedLanguage' to value '' [0E0C:3980][2020-06-02T14:48:42]i000: Value for WixBundleSourceProcessPath is D:\Download\BentleyDownloads\ssync11000304en.exe [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/UninstallVerificationUserConstrol.xaml [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/DeploymentImageSettingsControl.xaml [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/FeatureConfigUserControl.xaml [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/ProxySettingsUserControl.xaml [0E0C:3980][2020-06-02T14:48:42]i000: Register callbak=ProxySettingsPage [0E0C:3980][2020-06-02T14:48:42]i000: Display Page=ProxySettingsPage [0E0C:3980][2020-06-02T14:48:42]i000: Cannot Display Page=ProxySettingsPage [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/ErrorUserControl.xaml [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/MaintenanceUserControl.xaml [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/RepairSelectionUserControl.xaml [0E0C:3980][2020-06-02T14:48:42]e000: Loading component /SetupPagesLib;v1.0.0.0;component/AddedPackageUserControl.xaml [0E0C:1998][2020-06-02T14:48:43]i100: Detect begin, 13 packages [0E0C:1998][2020-06-02T14:48:43]i000: KBDetectBegin: Current Image is not running from a Deployment Image. [0E0C:1998][2020-06-02T14:48:43]i000: KBDetectBegin: Current action is allowed to executed for KB check. ActionName=Install [0E0C:1998][2020-06-02T14:48:43]i000: KBDetectBegin: Variable BeSkipKBCheck is not set to a value, hence, continuing with KB check. [0E0C:1998][2020-06-02T14:48:43]i000: Trying to connect to BUDDI, with NetworkCredentials=NULL. Retry Count = 1. Local Retry Count = 1 [0E0C:1998][2020-06-02T14:48:43]e000: WaitForProxyAuthentication: Waiting for proxy authentication [0E0C:1998][2020-06-02T14:48:43]i000: Fetch BUDDI Key, RetryCount = 0 [0E0C:1998][2020-06-02T14:48:43]e000: SetHeaders (): Added bootstrapper id in header, {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} [0E0C:1998][2020-06-02T14:48:43]i000: Resolving Buddi Key. Attempt: 1 [0E0C:1998][2020-06-02T14:48:45]i000: BeSkipKBCheck : [0E0C:1998][2020-06-02T14:48:45]i000: DetectBegin: e.Install=false, PlannedAction=Unknown, Setting InstallState=DetectedAbsent [0E0C:1998][2020-06-02T14:48:45]i000: SetCaseIndependentVariable: Check for VaribaleName=BeEmbeddedDisplay [0E0C:1998][2020-06-02T14:48:45]i000: SetCaseIndependentVariable: Check for VaribaleName=BeEmbeddedDisplay [0E0C:1998][2020-06-02T14:48:45]i000: SetCaseIndependentVariable: Check for VaribaleName=BeEmbeddedDisplay [0E0C:1998][2020-06-02T14:48:45]i000: SetCaseIndependentVariable: Check for VaribaleName=SkipPendingSystemRebootCheck [0E0C:1998][2020-06-02T14:48:45]i000: SetCaseIndependentVariable: Check for VaribaleName=SkipPendingSystemRebootCheck [0E0C:1998][2020-06-02T14:48:45]i000: SetCaseIndependentVariable: Check for VaribaleName=SkipPendingSystemRebootCheck [0E0C:1998][2020-06-02T14:48:45]i000: DetectBegin: Installed State of Package DetectedAbsent [0E0C:3980][2020-06-02T14:48:45]i000: ErrorPage Code: 0 [0E0C:1998][2020-06-02T14:48:45]i000: Setting version variable 'ConnectAdvisorInstalledVersion' to value '10.1.0.270' [0E0C:1998][2020-06-02T14:48:45]i000: Setting string variable 'ConnectClient_InstalledVersion_x64' to value '10.00.19.024' [0E0C:1998][2020-06-02T14:48:45]i000: Setting numeric variable 'DgnThumbnailProvider_Exists' to value 1 [0E0C:1998][2020-06-02T14:48:45]i000: Setting string variable 'NETFRAMEWORK45' to value '528049' [0E0C:1998][2020-06-02T14:48:45]i000: Setting version variable 'VCRedist2017x64' to value '14.23.27820.0' [0E0C:1998][2020-06-02T14:48:45]i000: Setting version variable 'VCRedist2017x86' to value '14.22.27821.0' [0E0C:1998][2020-06-02T14:48:45]i052: Condition 'NETFRAMEWORK45 >= 394802' evaluates to true. [0E0C:1998][2020-06-02T14:48:45]i052: Condition '(VCRedist2017x64 >= v14.16.27027.1)' evaluates to true. [0E0C:1998][2020-06-02T14:48:45]i052: Condition '(VCRedist2017x86 >= v14.16.27027.1)' evaluates to true. [0E0C:1998][2020-06-02T14:48:45]i052: Condition '(ConnectClient_InstalledVersion_x64 >= v10.0.17.10)' evaluates to true. [0E0C:1998][2020-06-02T14:48:45]i052: Condition '(ConnectAdvisorInstalledVersion >= v10.1.0.179)' evaluates to true. [0E0C:1998][2020-06-02T14:48:45]w120: Detected partially cached package: IsmPackage, invalid payload: IsmPackage, reason: 0x80070002 [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: DotNet462Full, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: VC14RedistX64, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: VC14RedistX86, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: SQLServerCE_x86, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: SQLServerCE_x64, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: SPCCatalog, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: SPCServer, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: ItgDgnDbImporter_x64, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: DgnPreviewHandler, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: DgnThumbnailProvider_x64, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: BentleyConnectClient, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: BentleyConnectAdvisor, state: Present, cached: None [0E0C:1998][2020-06-02T14:48:45]i101: Detected package: IsmPackage, state: Absent, cached: Partial [0E0C:1998][2020-06-02T14:48:45]i104: Detected package: IsmPackage, feature: DefaultFeature, state: Absent [0E0C:1998][2020-06-02T14:48:45]i000: Detect complete Start [0E0C:1998][2020-06-02T14:48:45]i000: Setting string variable 'BePlannedAction' to value 'Install' [0E0C:1998][2020-06-02T14:48:45]i000: DotNet462Full AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: DotNet462Full AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: DotNet462Full AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: VC14RedistX64 AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: VC14RedistX64 AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: VC14RedistX64 AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: VC14RedistX86 AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: VC14RedistX86 AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: VC14RedistX86 AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SQLServerCE_x86 AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: SQLServerCE_x86 AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SQLServerCE_x86 AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SQLServerCE_x64 AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: SQLServerCE_x64 AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SQLServerCE_x64 AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SPCCatalog AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: SPCCatalog AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SPCCatalog AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SPCServer AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: SPCServer AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: SPCServer AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: ItgDgnDbImporter_x64 AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: ItgDgnDbImporter_x64 AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: ItgDgnDbImporter_x64 AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: DgnPreviewHandler AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: DgnPreviewHandler AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: DgnPreviewHandler AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: DgnThumbnailProvider_x64 AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: DgnThumbnailProvider_x64 AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: DgnThumbnailProvider_x64 AnalyzeFeatureConditions: Condition=(NOT DgnThumbnailProvider_Exists), Action= [0E0C:1998][2020-06-02T14:48:45]i052: Condition '(NOT DgnThumbnailProvider_Exists)' evaluates to false. [0E0C:1998][2020-06-02T14:48:45]i000: DgnThumbnailProvider_x64 AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=False, IsSelectionEnabled=False, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: BentleyConnectClient AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: BentleyConnectClient AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: BentleyConnectClient AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: BentleyConnectAdvisor AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: BentleyConnectAdvisor AnalyzeFeatureConditions: BeforeAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: BentleyConnectAdvisor AnalyzeFeatureConditions: AfterAction Visible=False; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: IsmPackage AnalyzeFeatureConditions: LaunchAction=Install [0E0C:1998][2020-06-02T14:48:45]i000: IsmPackage AnalyzeFeatureConditions: BeforeAction Visible=True; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: IsmPackage AnalyzeFeatureConditions: AfterAction Visible=True; IsChecked=True, IsSelectionEnabled=True, IsExpanded=True [0E0C:1998][2020-06-02T14:48:45]i000: Detection complete planned action: Install [0E0C:1998][2020-06-02T14:48:45]i000: DetectComplete (): Since action is =Install, performing CheckForAddOnRelatedBundle [0E0C:1998][2020-06-02T14:48:45]i000: CheckForAddOnRelatedBundle (): CURRENT Bundle Tag properties IsAddOn=False, IsLangPack=False, IsPatch=False, IsWin64=True, Classification=, ServicePack=0 [0E0C:1998][2020-06-02T14:48:45]e000: CheckForAddOnRelatedBundle (): This product is not a Patch, LangPack or AddOn. Hence, not searching for related bundles [0E0C:1998][2020-06-02T14:48:45]i052: Condition 'Privileged OR BePlannedAction~="Layout" OR SkipPrivilegeCheck' evaluates to true. [0E0C:1998][2020-06-02T14:48:45]i000: SessionMutex: Creating new SessionMutex [0E0C:1998][2020-06-02T14:48:45]i000: SessionMutex: Creating Mutex with Name={54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}-InstallMutex [0E0C:1998][2020-06-02T14:48:45]i000: SessionMutex: Created new SessionMutex with IsMutexOwned=True [0E0C:1998][2020-06-02T14:48:45]i000: Setting string variable 'BeBundleVersion' to value '[WixBundleVersion]' [0E0C:1998][2020-06-02T14:48:45]i000: Setting string variable 'BeBundleProviderKey' to value '[WixBundleProviderKey]' [0E0C:1998][2020-06-02T14:48:45]i000: WixInstallBA::SilentPlan [0E0C:1998][2020-06-02T14:48:45]i000: [0E0C:1998][2020-06-02T14:48:45]i000: Checking ADDLOCAL and REMOVE... [0E0C:1998][2020-06-02T14:48:45]i199: Detect complete, result: 0x0 [0E0C:3980][2020-06-02T14:48:49]i052: Condition 'NOT BePlannedAction="Uninstall" AND NOT BePlannedAction="Repair"' evaluates to true. [0E0C:3980][2020-06-02T14:48:52]i000: WixInstallBA::Plan [0E0C:3980][2020-06-02T14:48:52]i000: WixInstallBA::SetupModel Plan [0E0C:3980][2020-06-02T14:48:52]i000: SetupModel::Before Plan [0E0C:2598][2020-06-02T14:48:52]i000: Before Plan Async [0E0C:2598][2020-06-02T14:48:52]i000: SetupViewModel::Before Plan [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: FeatureNodeMachineState.Present True [0E0C:2598][2020-06-02T14:48:52]i000: IsAnythingToDownload: Demanded by IsmPackage [0E0C:2598][2020-06-02T14:48:52]i000: WixInstallBA::Before Plan Complete [0E0C:2598][2020-06-02T14:48:52]i000: WixInstallBA::Engine Plan [0E0C:1998][2020-06-02T14:48:52]i200: Plan begin, 13 packages, action: Install [0E0C:1998][2020-06-02T14:48:52]w321: Skipping dependency registration on package with no dependency providers: DotNet462Full [0E0C:1998][2020-06-02T14:48:52]w321: Skipping dependency registration on package with no dependency providers: VC14RedistX64 [0E0C:1998][2020-06-02T14:48:52]w321: Skipping dependency registration on package with no dependency providers: VC14RedistX86 [0E0C:1998][2020-06-02T14:48:52]w321: Skipping dependency registration on package with no dependency providers: BentleyConnectClient [0E0C:1998][2020-06-02T14:48:52]w321: Skipping dependency registration on package with no dependency providers: BentleyConnectAdvisor [0E0C:1998][2020-06-02T14:48:52]i204: Plan 1 msi features for package: IsmPackage [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'IsmPackage_DefaultFeature_IsInstalling' to value '1' [0E0C:1998][2020-06-02T14:48:52]i203: Planned feature: DefaultFeature, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'WixBundleRollbackLog_IsmPackage' to value 'C:\Users\Gusta\AppData\Local\Temp\Structural_Synchronizer_CONNECT_Edition_V11_20200602144831_000_IsmPackage_rollback.log' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'WixBundleLog_IsmPackage' to value 'C:\Users\Gusta\AppData\Local\Temp\Structural_Synchronizer_CONNECT_Edition_V11_20200602144831_000_IsmPackage.log' [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: DotNet462Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: VC14RedistX64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: VC14RedistX86, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: SQLServerCE_x86, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: SQLServerCE_x64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: SPCCatalog, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: SPCServer, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: ItgDgnDbImporter_x64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: DgnPreviewHandler, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: DgnThumbnailProvider_x64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: BentleyConnectClient, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: BentleyConnectAdvisor, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0E0C:1998][2020-06-02T14:48:52]i201: Planned package: IsmPackage, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0E0C:1998][2020-06-02T14:48:52]i000: GetWindowsRootDriveName (): winRoot=C:\ [0E0C:1998][2020-06-02T14:48:52]i000: IsPathRooted (C:\): true [0E0C:1998][2020-06-02T14:48:52]i000: GetWindowsRootDriveName (): DriveInfo.Name=C:\ [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): windowsRootDrive=C:\ [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): windowsRootDrive=C:\, FileInfo.Length=2250064, FileName=D:\Download\BentleyDownloads\ssync11000304en.exe [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Microsoft .NET Framework 4.6.2. Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Microsoft Visual C++ 2017 Redistributable (x64). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Microsoft Visual C++ 2017 Redistributable (x86). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Microsoft SQL Server Compact 3.5 SP2 English (x86). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Microsoft SQL Server Compact 3.5 SP2 English (x64). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Bentley Structure Property Catalog V8i 3.1.4.5. Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Bentley Structural Property Catalog Server V8i 08.11.11.21. Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Bentley DgnDb i-model Importer (x64). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Bentley DGN PreviewHandler. Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Bentley DGN Thumbnail Provider (x64). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Bentley CONNECT Client (10.00.17.010). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Feature already installed = Bentley CONNECT Advisor (10.01.00.179). Next [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Drive=C:\, DownloadSize=2250064 [0E0C:1998][2020-06-02T14:48:52]i000: getUsedDriveNamesForInstall (): Appending DriveName=C:\, Size=685211976, NewSize=687462040 [0E0C:1998][2020-06-02T14:48:52]i000: checkInstallSize (): Checking for drive C:\ [0E0C:1998][2020-06-02T14:48:52]i000: checkInstallSize (): Requested Drive-List contains drive C:\ [0E0C:1998][2020-06-02T14:48:52]i000: checkInstallSize (): Checking for drive D:\ [0E0C:1998][2020-06-02T14:48:52]i000: validateInstallSize (): Result=True [0E0C:1998][2020-06-02T14:48:52]i000: PlanComplete: Called [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'DotNet462Full_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'VC14RedistX64_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'VC14RedistX86_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'SQLServerCE_x86_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'SQLServerCE_x64_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'SPCCatalog_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'SPCServer_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'ItgDgnDbImporter_x64_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'DgnPreviewHandler_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'DgnThumbnailProvider_x64_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'BentleyConnectClient_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'BentleyConnectAdvisor_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: Setting string variable 'IsmPackage_RequestedState' to value '1' [0E0C:1998][2020-06-02T14:48:52]i000: WixInstallBA::Apply [0E0C:1998][2020-06-02T14:48:52]i000: WixInstallBA::Engine Apply [0E0C:1998][2020-06-02T14:48:52]i299: Plan complete, result: 0x0 [0E0C:1998][2020-06-02T14:48:52]i300: Apply begin [0E0C:3980][2020-06-02T14:48:52]i000: ErrorPage Code: 0 [0E0C:1998][2020-06-02T14:48:52]i010: Launching elevated engine process. [0E0C:1998][2020-06-02T14:48:52]i011: Launched elevated engine process. [0E0C:1998][2020-06-02T14:48:52]i012: Connected to elevated engine. [378C:37A8][2020-06-02T14:48:52]i358: Pausing automatic updates. [378C:37A8][2020-06-02T14:48:52]i359: Paused automatic updates. [378C:37A8][2020-06-02T14:48:52]i360: Creating a system restore point. [378C:37A8][2020-06-02T14:49:22]i361: Created a system restore point. [378C:37A8][2020-06-02T14:49:22]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}, options: 0x7, disable resume: No [378C:37A8][2020-06-02T14:49:22]i000: Caching bundle from: 'C:\WINDOWS\Temp\{A67BEC30-9B49-4D3C-8A6B-36E2FD3BA015}\.be\Setup_StructuralSynchronizerx64_11.00.03.004.exe' to: 'C:\ProgramData\Package Cache\{54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}\Setup_StructuralSynchronizerx64_11.00.03.004.exe' [378C:37A8][2020-06-02T14:49:22]i320: Registering bundle dependency provider: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}, version: 11.0.3.4 [378C:37A8][2020-06-02T14:49:22]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}, resume: Active, restart initiated: No, disable resume: No [0E0C:1998][2020-06-02T14:49:22]i000: Installation chain initiated package from [378C:37A8][2020-06-02T14:49:22]i323: Registering package dependency provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, version: 3.5.8080.0, package: SQLServerCE_x86 [378C:37A8][2020-06-02T14:49:22]i325: Registering dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SQLServerCE_x86 [378C:37A8][2020-06-02T14:49:22]i323: Registering package dependency provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, version: 3.5.8080.0, package: SQLServerCE_x64 [378C:37A8][2020-06-02T14:49:22]i325: Registering dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SQLServerCE_x64 [378C:37A8][2020-06-02T14:49:22]i323: Registering package dependency provider: {D6F32D32-986F-4A51-8992-B83F18009F32}, version: 3.1.4.5, package: SPCCatalog [378C:37A8][2020-06-02T14:49:22]i325: Registering dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {D6F32D32-986F-4A51-8992-B83F18009F32}, package: SPCCatalog [378C:37A8][2020-06-02T14:49:22]i323: Registering package dependency provider: {D7682AA0-B2CC-4FF0-BFCA-54AD6FD744FF}, version: 08.11.11.21, package: SPCServer [378C:37A8][2020-06-02T14:49:22]i325: Registering dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {D7682AA0-B2CC-4FF0-BFCA-54AD6FD744FF}, package: SPCServer [378C:37A8][2020-06-02T14:49:22]i323: Registering package dependency provider: {AE4E79D2-D7DE-418F-9E7D-B58B62D7F4FA}, version: 1.6.7.7, package: ItgDgnDbImporter_x64 [378C:37A8][2020-06-02T14:49:22]i325: Registering dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {AE4E79D2-D7DE-418F-9E7D-B58B62D7F4FA}, package: ItgDgnDbImporter_x64 [378C:37A8][2020-06-02T14:49:22]i323: Registering package dependency provider: {A73C1780-0589-48DA-956A-20A1FB7C1443}, version: 08.11.08008, package: DgnPreviewHandler [378C:37A8][2020-06-02T14:49:22]i325: Registering dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {A73C1780-0589-48DA-956A-20A1FB7C1443}, package: DgnPreviewHandler [378C:37A8][2020-06-02T14:49:22]i323: Registering package dependency provider: {74A8C1AF-75E5-4653-95AF-222725B7D877}, version: 8.11.7.413, package: DgnThumbnailProvider_x64 [378C:37A8][2020-06-02T14:49:22]i325: Registering dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {74A8C1AF-75E5-4653-95AF-222725B7D877}, package: DgnThumbnailProvider_x64 [0E0C:3110][2020-06-02T14:49:22]i338: Acquiring package: IsmPackage, payload: IsmPackage, copy from: D:\Download\BentleyDownloads\StructuralSynchronizerx64.msi [0E0C:3110][2020-06-02T14:49:22]i000: Setting string variable 'WixBundleLastUsedSource' to value 'D:\Download\BentleyDownloads\' [378C:259C][2020-06-02T14:49:23]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\IsmPackage, expected: D47DBD4F794AF687FD019DE3E8642506D309068E, actual: 991637B6066F53993D4AA8B977ACFA913EE87349 [378C:259C][2020-06-02T14:49:23]e000: Error 0x80091007: Failed to verify hash of payload: IsmPackage [378C:259C][2020-06-02T14:49:23]e310: Failed to verify payload: IsmPackage at path: C:\ProgramData\Package Cache\.unverified\IsmPackage, error: 0x80091007. Deleting file. [378C:259C][2020-06-02T14:49:23]e000: Error 0x80091007: Failed to cache payload: IsmPackage [0E0C:3110][2020-06-02T14:49:23]e000: CacheVerifyComplete: Failed with error code -2146889721 and retry number 0 [0E0C:3110][2020-06-02T14:49:23]e314: Failed to cache payload: IsmPackage from working path: C:\WINDOWS\Temp\{A67BEC30-9B49-4D3C-8A6B-36E2FD3BA015}\IsmPackage, error: 0x80091007. [0E0C:3110][2020-06-02T14:49:23]e349: Application requested retry of payload: IsmPackage, encountered error: 0x80091007. Retrying... [0E0C:3110][2020-06-02T14:49:23]i338: Acquiring package: IsmPackage, payload: IsmPackage, copy from: D:\Download\BentleyDownloads\StructuralSynchronizerx64.msi [378C:259C][2020-06-02T14:49:24]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\IsmPackage, expected: D47DBD4F794AF687FD019DE3E8642506D309068E, actual: 991637B6066F53993D4AA8B977ACFA913EE87349 [378C:259C][2020-06-02T14:49:24]e000: Error 0x80091007: Failed to verify hash of payload: IsmPackage [378C:259C][2020-06-02T14:49:24]e310: Failed to verify payload: IsmPackage at path: C:\ProgramData\Package Cache\.unverified\IsmPackage, error: 0x80091007. Deleting file. [378C:259C][2020-06-02T14:49:24]e000: Error 0x80091007: Failed to cache payload: IsmPackage [0E0C:3110][2020-06-02T14:49:24]e000: CacheVerifyComplete: Failed with error code -2146889721 and retry number 1 [0E0C:3110][2020-06-02T14:49:24]e314: Failed to cache payload: IsmPackage from working path: C:\WINDOWS\Temp\{A67BEC30-9B49-4D3C-8A6B-36E2FD3BA015}\IsmPackage, error: 0x80091007. [0E0C:3110][2020-06-02T14:49:24]e349: Application requested retry of payload: IsmPackage, encountered error: 0x80091007. Retrying... [0E0C:3110][2020-06-02T14:49:24]i338: Acquiring package: IsmPackage, payload: IsmPackage, copy from: D:\Download\BentleyDownloads\StructuralSynchronizerx64.msi [378C:259C][2020-06-02T14:49:25]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\IsmPackage, expected: D47DBD4F794AF687FD019DE3E8642506D309068E, actual: 991637B6066F53993D4AA8B977ACFA913EE87349 [378C:259C][2020-06-02T14:49:25]e000: Error 0x80091007: Failed to verify hash of payload: IsmPackage [378C:259C][2020-06-02T14:49:25]e310: Failed to verify payload: IsmPackage at path: C:\ProgramData\Package Cache\.unverified\IsmPackage, error: 0x80091007. Deleting file. [378C:259C][2020-06-02T14:49:25]e000: Error 0x80091007: Failed to cache payload: IsmPackage [0E0C:3110][2020-06-02T14:49:25]e000: CacheVerifyComplete: Failed with error code -2146889721 and retry number 2 [0E0C:3110][2020-06-02T14:49:25]e314: Failed to cache payload: IsmPackage from working path: C:\WINDOWS\Temp\{A67BEC30-9B49-4D3C-8A6B-36E2FD3BA015}\IsmPackage, error: 0x80091007. [0E0C:3110][2020-06-02T14:49:25]e000: Caching failed for IsmPackage [0E0C:3980][2020-06-02T14:49:25]i000: ErrorPage Code: -2146889721 [0E0C:1998][2020-06-02T14:49:25]e000: Error 0x80091007: Cache thread exited unexpectedly. [378C:37A8][2020-06-02T14:49:25]i326: Removed dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {74A8C1AF-75E5-4653-95AF-222725B7D877}, package DgnThumbnailProvider_x64 [378C:37A8][2020-06-02T14:49:25]i329: Removed package dependency provider: {74A8C1AF-75E5-4653-95AF-222725B7D877}, package: DgnThumbnailProvider_x64 [378C:37A8][2020-06-02T14:49:25]i326: Removed dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {A73C1780-0589-48DA-956A-20A1FB7C1443}, package DgnPreviewHandler [378C:37A8][2020-06-02T14:49:25]i329: Removed package dependency provider: {A73C1780-0589-48DA-956A-20A1FB7C1443}, package: DgnPreviewHandler [378C:37A8][2020-06-02T14:49:25]i326: Removed dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {AE4E79D2-D7DE-418F-9E7D-B58B62D7F4FA}, package ItgDgnDbImporter_x64 [378C:37A8][2020-06-02T14:49:25]i329: Removed package dependency provider: {AE4E79D2-D7DE-418F-9E7D-B58B62D7F4FA}, package: ItgDgnDbImporter_x64 [378C:37A8][2020-06-02T14:49:25]i326: Removed dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {D7682AA0-B2CC-4FF0-BFCA-54AD6FD744FF}, package SPCServer [378C:37A8][2020-06-02T14:49:25]i329: Removed package dependency provider: {D7682AA0-B2CC-4FF0-BFCA-54AD6FD744FF}, package: SPCServer [378C:37A8][2020-06-02T14:49:25]i326: Removed dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {D6F32D32-986F-4A51-8992-B83F18009F32}, package SPCCatalog [378C:37A8][2020-06-02T14:49:25]i329: Removed package dependency provider: {D6F32D32-986F-4A51-8992-B83F18009F32}, package: SPCCatalog [378C:37A8][2020-06-02T14:49:25]i326: Removed dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SQLServerCE_x64 [378C:37A8][2020-06-02T14:49:25]i329: Removed package dependency provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SQLServerCE_x64 [378C:37A8][2020-06-02T14:49:25]i326: Removed dependency: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SQLServerCE_x86 [378C:37A8][2020-06-02T14:49:25]i329: Removed package dependency provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SQLServerCE_x86 [0E0C:1998][2020-06-02T14:49:25]i000: Installation chain finished package from [378C:37A8][2020-06-02T14:49:25]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}, resume: None, restart: None, disable resume: No [378C:37A8][2020-06-02T14:49:25]i330: Removed bundle dependency provider: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c} [378C:37A8][2020-06-02T14:49:25]i352: Removing cached bundle: {54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}, from path: C:\ProgramData\Package Cache\{54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}\ [378C:37A8][2020-06-02T14:49:25]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{54807e4c-56ff-4e9b-a0cc-2b53d48ace7c}, resume: None, restart initiated: No, disable resume: No [0E0C:1998][2020-06-02T14:49:25]i000: No application is set for launch after installation [0E0C:1998][2020-06-02T14:49:25]i000: Setting string variable 'ZipPathForAllLogFiles' to value 'C:\Users\Gusta\AppData\Local\Temp\Structural_Synchronizer_CONNECT_Edition_V11_20200602144831.zip' [0E0C:1998][2020-06-02T14:49:25]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No
I ran through the same process and it worked for me. I have sent the same installer to a few people and it's been working for them. If running it again still fails then I would probably try rebooting, and possibly installing the Bentley Connection Client first. Using the /layout method is another idea. (start - run - C:\BentleyDownloads\ssync11000304en.exe /layout)
The new version of RAM SS 17.01.01.05 also works with the latest ISM.