STAAD.PRO CONNECT version Crash when report is generated

When I use try to generate any report, the program crashes as shown below.

>> Snapshot of Report option selected:

>> Snapshot of Error:

The error log starts with:

Exception 0xc0000005 at STAAD.PRO CONNECT

Exception String: 'Access Violation'


Please advice how I can work around it. It happens every time and for every staad file, so not a random issue.