In the RAM Structural System Data Extractor, why are gravity steel results not available?
Hello Abby Severyn,
Does this occur with multiple models or is it just one. In that case can you attach the file? And could you verify what version of the software you are using?
It appears to be happening with only this model. I have attached a secure file. The file name is "Phase 2AB Framing Model." I am using version 17.01.00.99 SES.
Hello Abby, this is under review. Once I know something I'll let you know.
Please also note that we are currently at version 17.02, this has nothing to do with the Data Extractor but it's always a good recommendation to have the last update.
Great, thank you for the help!
Since seeing your reply, I deleted the "HIGH ROOF" story, but the Gravity Steel Results are still not available. Do you have any other suggestions? I am also now updated to version 17.02.
This issue was solved in the update 17.02.01.23 check what version you can try as follows, or make sur to have this last version:
Make a copy of the SqliteForRamSS.dll then replace it with this new dll attached, the dll exists in the /Prog/ folder from the installation, this dll contains the fix for exporting correctly the loads.
https://communities.bentley.com/cfs-file/__key/communityserver-discussions-components-files/5932/SqliteForRamSS.dll
I have updated to 17.02.01.23 but am still having the same issue.