I'm having a problem with the seismic load definition.
Version 22.03.00.28
When I try to enter the ASCE 7-16 code, it cannot seem to find a link. it hangs for about 1.5 to 2 minutes. Then it gives some error message.
I try to enter the white spaces manually, and it hangs again.
I've got a call into IT to uninstall and reinstall. But I'm thinking there is something wrong with the software or the link.
Help?
Couple of suggestions. Please have your IT install the latest 22.06.00.138 version instead of an old version like 22.03
If that does not fix the issue, please follow the steps listed in the wiki below
https://communities.bentley.com/products/ram-staad/w/structural_analysis_and_design__wiki/43121/staad-pro-connect-edition-has-stopped-working
I have discovered that the problem lies with the firewall at my office. When I open the seismic dialogue box or modify certain variables, STAAD wants to ping a website for further information.
But the firewall prevents the ping. So, it hangs.
Two questions: Is there a way for me to deactivate the ping? Does STAAD need to ping for the appropriate code? Or does the code provision already exist in STAAD?
If you are using one of the recent seismic codes like IBC 2018, the program attempts to fetch certain data from a USGS website if you input the ZIP code or the latitude and longitude. An internet connection is required for that.
Instead, if you specify the SS and S1 values, it will skip that step.
See the attached screenshot of the page from the program's Technical Reference manual where this is mentioned.
Actually, it doesn't skip it. It tries to ping before it even opens up the dialogue box. It freezes when I try to open the dialogue box to enter my own variables.
That's why I was asking if there was a way to shut off the ping.
I'll have to ask one of the developers for how this has been programmed. Will get back to you.
Will,Regretfully, we do not have a workaround to suggest at this time, meaning, there is presently no way to prevent the program from trying to access the internet for this seismic code. If you know the SS and S1 values, you could enter them into the input file using the editor instead of using the program's graphical user interface to create that data. The developers have been notified of this issue, and it is on the list of items to improve in a future release.