Ram Concept - Mat Foundation - 0 psf Service LC Soil Bearing Pressures

    I am designing a mat foundation for a building column that is eccentric from the foundation centerline due to existing conditions.  I have dead, live and snow loads which should be producing soil bearing pressure but the results show 0 psf.  Only the wind and EQ load cases have results for the bearing pressures which seem to be correct.  Why isn't Ram Concept giving results for the dead, live and snow loads for bearing pressures?