Error when starting a new project in Staad Pro

I am getting an error when creating a new project in Staad Pro it reads. Can i get some help ?? 


This application encountered a fatal error and must exit.

Error:
A task's exceptions were not observed either by Waiting on the Task or accessing its exception property.

As a results the unobserved exception was rethrown by the finalizer thread

Parents
  • Please restart your machine. Then right-click on STAAD.Pro icon/short-cut and check if you are able to create a new project.

    If the issue persists, follow the steps as stated below.

    1.Close all STAAD applications.
    2. Open Windows Explorer and go to the following location
    C:\Users\<User.Name>\AppData\Local\Bentley\Engineering where <user.name> will be your name or the user who is using STAAD.
    3. There will be a folder named “STAAD.Pro CONNECT Edition”; delete it.
    4. Right click on STAAD icon now and select the option Run as administrator.

       

Reply
  • Please restart your machine. Then right-click on STAAD.Pro icon/short-cut and check if you are able to create a new project.

    If the issue persists, follow the steps as stated below.

    1.Close all STAAD applications.
    2. Open Windows Explorer and go to the following location
    C:\Users\<User.Name>\AppData\Local\Bentley\Engineering where <user.name> will be your name or the user who is using STAAD.
    3. There will be a folder named “STAAD.Pro CONNECT Edition”; delete it.
    4. Right click on STAAD icon now and select the option Run as administrator.

       

Children
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