I am designing building in STAAD.pro. I want to apply the dead load of the first-floor slab as a floor load in STAAD. But, While applying the floor load, Staad showed the error, "CAN NOT CREATE THE FLOOR LOAD FOR Y RANGE" in some parts. And In Live load, I have to give 20m in Maximum Y-Range instead of 5m so that load can apply and then again change 20 to 5m and it works. But when I again open my file it shows an error again then again I have to do this process. I have attached my staad model too. If you can help me, I will grateful.
I would like to know which version of STAAD.Pro are you using? I have tested the same file in my system in the latest version 22.10.00.153 and found no such issues. If you are using any older version please upgrade and try.
The below link contains step by step procedure to download the required version.
Thanks & regards,
Global Technical Support
Earlier I am using V22.08.00 but even after upgrading to the latest version still, it's not working.
Your issue needs special investigation. Please create a service request at apps.bentley.com/.../ProductSupport
so that we can take remote and investigate more. You may go through the attached wiki to know the process of raising SR.
Hi, I think I don't have permission to access the Service Request Manager.