When I attempt to launch STAAD.pro the program begins start up and then crashes. When I am doing this I am logged into Connection Client and I have checked that the Licenses are active. I have tried trouble shooting the problem with the procedure in the following like but it did not resolve the problem https://communities.bentley.com/products/ram-staad/w/structural_analysis_and_design__wiki/35070/staad-pro-crashes-during-startup
I'm not sure what the next steps should be, please help my project is moving into construction and I need to use STAAD.pro to finish the design and provide construction support.
I already instaled 22.07.00.160 version, three times already and nothing works
I already did on regedit an nothing
I already uninstall C++ versions
I already rename folders on Users an nothing
Hello,Uninstall all pre-existing installation of STAAD.Pro including Connection Client and install STAAD.Pro 22.10.00.153 and try. The said version happens to be the newest version. If it doesn’t help you out the follow the instructions given in following link. (56) STAAD.Pro CONNECT Edition is closing down abruptly - RAM | STAAD | ADINA Wiki - RAM | STAAD | ADINA - Bentley CommunitiesHope this will be helpful.Thanks,
Thanks, I already installed STAAD.Pro 22.10.00.153 and the the instructions given in the link but no, is not working.
After checking the license y starts configuring an then nothing happens, is not crashing but is not starting either.
Thanks for the help
Your issue needs special investigation. Please create a service request at apps.bentley.com/.../ProductSupport
so that we can take remote and investigate more. You may go through the attached wiki to know the process of raising SR.
Thanks & regards,
Global Technical Support
I sent them the description of my problem by mail, I still haven't received a response, it's been a week
Does you user name contain some non-Latin characters? If yes, please check this Wiki post for a possible solution: Fatal error message appears while opening STAAD.Pro CONNECT Edition - RAM | STAAD | ADINA Wiki - RAM | STAAD | ADINA - Bentley Communities