create new physical model option disabled on STAAD,Pro CONNECT EDITION homepage

Hi Everyone,

When I open my STAADPRO CONNECT EDITION latest version (August 2022) the option of create new physical model is disabled on the homepage. Can someone please provide a solution for this? The option for creation of new Analytical model and building planner is enabled. I have also tried a fresh clean installation of latest version of STAADPRO CONNECT EDITION latest version (August 2022) but the problem still persists.