I have created custom moment connection template in the connection design tab of STAAD Pro V8i Connect Edition Update 10. After creating the new item and moving it to moment connection database, it is not displayed or available for assigning the template to selected joints. Can you suggest a work around for this?
Have you selected the "Optimize" option when creating the template? If yes, it will become a smart connection and you should look for the same under smart connection table.
Thanks & regards,
Global Technical Support
Hi Abhisek, I have not selected optimize option. I have also checked in smart connections. It is still not visible.
Your issue needs special investigation. Please create a service request at apps.bentley.com/.../ProductSupport
so that we can take remote and investigate more. You may go through the attached wiki to know the process of raising SR.
Thanks. I have created a service request. Ref no: 7001455002. for your further investigation please
It appears that this is a known issue which will be addressed in the upcoming STAAD.Pro CE V22 version. This issue is caused by 2 unnecessary connection templates - "Moment End Plate BCF 2col.con" and "Moment End Plate BS 2col.con". As a workaround, you may delete these templates from these folders:
C:\ProgramData\Bentley\Engineering\STAAD.Pro CONNECT Edition\RamConnection\Database\Connections\United States
C:\Users\YourName\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition\Default\RamConnection\ Database\Connections\United States
Once these templates are deleted, the custom connections should be added fine.
Answer Verified By: Udhaya Kumar Manickavasagam