Hi,
I am having troubles with RAM 3D Viewer as a part of RAM Structural System v14.05.
Every time I use it, it starts up and then freezes (is "Not Responding").
What can I do?
Thank you in advance.
Michał Lipiński
A couple of things to try:
1. Ram Manager - Tools - Defaults utility - (last option) 3D Viewer, set the Smoothing to "None". This is similar to turning off hardware acceleration.
2. If that doesn't work, then updating the graphics adapter driver is the most likely fix (even if it's a new machine).
Answer Verified By: Michal Lipinski
Hi
I tried the 1st one but with no results.
I am donloading Graphic Card Drivers and I will try the 2nd one.
I have also noticed that there is a problem with Bentley IEG License Service v2.0.20.01
It is installed but not recognised as such and the activation process cannot be executed. Is it possible that this may have inpact on the 3D Viewer?
After installing new GPU Drivers the 3D Viewer started working.
Thank you very much for your help.
Answer Verified By: Seth Guthrie