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The following article will provides steps for creating a bug report that is useful for troubleshooting purposes.
When troubleshooting a program issue, additional information about the computer, operating system, and installation of the program can be quite useful for determining a cause. RAM Elements and RAM Connection both provide a utility called Create Bug Report which compiles this information. The next section provides two ways for running this utility.
A window will appear. Optionally enter a description of the problem encountered. You may also change the location where the report is saved if necessary. By default, it will be saved to the desktop.
Click the OK button.
Proceed through steps 2-4 as shown above in Option 1.
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