Error or Warning Message

I have downloaded the latest version of the software; when I try to run it, I get the message "Script error...." and it fails to execute the action. Program ends with an error exit code.

Explanation

This is a permission issue from the One-click install that we currently use to package the software. The HTML script fails to execute.

Solution

For the CONNECT Edition:

Extract the .msi file by following the steps below and then install the software from that file.

Copy it during an install:

• Run abcd1234.exe /log %temp%\Product-log.txt
• Advance to the "Welcome to the Product.." page
• Examine the log file, %temp%\Product-log.txt.  Find the line "Verified acquired: Product", moving to <path>"
• Copy the .msi from <path>

For the V8i version:

Extract the one-click installer file using WinZip, 7.zip or any other file extraction software. Once this is successfully done, install the .msi files one by one.

See Also

Not enough space on drive C:\ to extract this package