RAM Manager fails to open on 64-bit OS


	Applies To

	Product(s):	RAM Modeler
	Version(s):	14.06.00.00 and later, CONNECT Edition 15.00.00.00
	Environment:	Windows 7 64 bit, Windows Vista 64 bit, Windows XP 64 bit
	Area:	Installation; Licensing

Problem Description

After installing RAM Structural System x64, the program fails to open. Attempting to open either the desktop or Start menu shortcut for RAM Structural System does nothing.

Steps to Resolve

This is a known issue (TR 4020) that affects only some workstations running a 64-bit operating system. Changes were made in v15.05.00 that should prevent the problem from occurring.

See the web page below for more information and recommended workarounds for older versions:

RAM Structural System Crash During Program Launch

A similar problem can occur when the Ram Modeler license is disabled.

RAM Manager fails to open on 64-bit OS

Problem Description

Steps to Resolve

See also