Problem Description

After installing RAM Connection v9.0, my custom databases (sections, materials, connections) that were available in v8.0 are no longer available.

Explanation

User databases from previous versions are not automatically converted to v9.0 databases during the installation process. However, version 9.0 will not overwrite any of the RAM Connection user databases.

Steps to Resolve

User databases from a previous version can be converted to v9.0 user databases using the procedure below. This procedure should only be completed if the user has customized databases.

1. Copy folders and files from C:\ProgramData\Bentley\Engineering\RAM Connection\Database\Connections to the following location:

            English Version:  C:\ProgramData\Bentley\Engineering\RAM Connection.en\Database\Connections

            Spanish Version: C:\ProgramData\Bentley\Engineering\RAM Connection.es\Database\Connections

1. Find the database converter (ConnectionDesignDataFileConversor.exe) located in C:\Program Files (x86)\Bentley\Engineering\RAM Connection.en (English Version) or C:\ProgramData\Bentley\Engineering\RAM Connection.sp\Database\Connections (Spanish Version)
2. Double-click on run the executable. The dialog below will appear.
3. Choose the path of the v8.0 files to be converted in the path box. Check the box for "Include Sub Folders." Click on the Convert button to convert the files.

See Also

Product TechNotes and FAQs

Structural Product TechNotes And FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server