Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
  • Welcome
  • Products
  • Support
  • About
  • More
  • Cancel
RAM | STAAD | ADINA
  • Product Communities
  • More
RAM | STAAD | ADINA
RAM | STAAD | ADINA Wiki Ram Connection Crash Due to Welcome Screen
    • Sign in
    • Working Remotely with RAM or STAAD
    • -RAM | STAAD | ADINA Wiki
      • +Integrated Structural Modeling
      • +Limcon
      • +Microstran
      • +MStower
      • +RAM Concept
      • -RAM Connection
        • -Known Issues in Ram Connection
          • +Ram Connection - CONNECT Edition 13.02 Issues
          • +Ram Connection - CONNECT Edition 13.00 Issues
          • +Ram Connection - CONNECT Edition 12.00 Issues
          • +Ram Connection - CONNECT Edition 11.01 Issues
          • +Ram Connection - V8i Version 11 Issues
          • +Ram Connection - V8i Version 7-10 Issues
          • Ram Connection Crash Due to Welcome Screen
        • RAM Connection Key Features
        • +RAM Connection Release Notes
        • +RAM Connection Support Solutions
      • +RAM Elements
      • +RAM SBeam
      • +RAM Structural System
      • +Scenario Services
      • +STAAD Advanced Concrete Design (RCDC)
      • +STAAD RCDC FE
      • +STAAD Foundation Advanced
      • +STAAD.building
      • +STAAD.offshore
      • +STAAD.Pro
      • +Structural Analysis Support Solutions
      • +Structural Dashboard
      • +Structural WorkSuite
      • Structural Synchronizer Links
    • +Webinars
    • +RAM | STAAD Learning Resources

     
     Questions about this article, topic, or product? Click here. 

    Ram Connection Crash Due to Welcome Screen

      Applies To 
      Product: RAM Connection 
      Version: 9.00.00.41 and later
      Environment:  All
      Area:  Installation; General
      Subarea:  Ram Connection Stand-Alone
      Issue #: 221989

    Problem Description

    Ram Connection Stand-alone crashes when opening existing files from the file browser or from the Welcome Screen, recent file thumbnails. It may crash right away or only when designing a connection within that file.

    Solution

    This error was resolved for some users with Ram Connection 9.02.00.117. The work-around below can be used with any version.

     

    Work-around: turn off the option to "Show the Welcome Screen on Startup". Then close and restart the program and open the file using the upper left file open button instead.

     

     

    The Welcome Screen can be reactivated using the link under the Help ?.

    See Also

    RAM Elements Design Crash

    Product TechNotes and FAQs

    Structural Product TechNotes And FAQs

    • crash
    • RAM Connection
    • known issue
    • Support Solutions
    • Welcome Screen
    • Share
    • History
    • More
    • Cancel
    • Seth Guthrie Created by Bentley Colleague Seth Guthrie
    • When: Wed, Jun 4 2014 7:59 PM
    • Seth Guthrie Last revision by Bentley Colleague Seth Guthrie
    • When: Tue, Aug 18 2020 3:11 PM
    • Revisions: 11
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2021 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies