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RAM | STAAD | ADINA Wiki RAM Concept error - Cannot connect to RAM Structural System
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    RAM Concept error - Cannot connect to RAM Structural System

      Product(s): RAM Structural System, RAM Concept
      Version(s): RAM SS V14.X-15.0;RAM Concept V5.X-6.0
      Area:  Installation
      Original Author: Bentley Technical Support Group

    Problem Description

    When trying to launch RAM Concept through RAM Structural System, Ram Manager, Design - Ram Concept tool, the following error can occur.

    RAM Concept will still open stand-alone, just not through the RAM Structural System deep integration. Furthermore, within Ram Concept, the file menu options under Sync Ram Structural System are all grayed out.

    Explanation

    This error message pops up if you have 32 bit version of RAM Structural System and 64 bit version of RAM Concept or vice-versa.

    Solution

    RAM Structural System and RAM Concept have to match 32 or 64 bit architecture as noted here. So, you need to install either the 32 bit version of RAM Structural System and 32 bit version of RAM Concept or 64 bit version of both programs.

    • 64-bit
    • installation
    • RAM Structural System
    • RAM Concept
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    • Payel Created by Bentley Colleague Payel
    • When: Fri, May 1 2015 5:47 PM
    • Seth Guthrie Last revision by Bentley Colleague Seth Guthrie
    • When: Fri, Oct 30 2015 1:55 PM
    • Revisions: 3
    • Comments: 0
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