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RAM | STAAD | ADINA
RAM | STAAD | ADINA Wiki Structural Products and the CONNECTION client
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    • Working Remotely with RAM or STAAD
    • -RAM | STAAD | ADINA Wiki
      • +Integrated Structural Modeling
      • +Limcon
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      • -Structural Analysis Support Solutions
        • -General Support Solutions
          • Activating a CONNECT Licensed Product
          • Another installation is already in progress...
          • Error Unhandled SQL database exception
          • How can I upload files in the Bentley Communities forum ?
          • How do I stop the Structural Dashboard from appearing?
          • How products that use the Bentley IEG License Service are licensed
          • Install CONNECT edition in 32-bit operating system
          • Is my structural program compatible with Windows 10?
          • Non-Interactive (Silent) Installation of Structural Products [TN]
          • Operation is not supported on this platform
          • Option to choose in Service Request Manager depending on whether the account is a Managed Services Account or not
          • +Performing A Clean Installation [TN]
          • Recommended Computer Specifications for Structural Products
          • Running legacy products with hardware lock licensing
          • Structural Products and the CONNECTION client
          • Structural Products Compatibility With 64 Bit Operating Systems [FAQ]
          • Structural Products Licensing [FAQ]
          • The Client was not successfully initialized
          • Using Bentley Structural Products Offline [TN]
          • You are still queued for software
        • Bentley Support Policy for Structural Products
      • +Structural Dashboard
      • +Structural WorkSuite
      • Structural Synchronizer Links
    • +Webinars
    • +RAM | STAAD Learning Resources

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    Structural Products and the CONNECTION client

       
      Applies To 
       
      Product(s): Various
      Version(s): CONNECT Editions
      Area:  General
      Original Author: Bentley Technical Support Group
       

    What happens if I don't sign in to Bentley Service through the CONNECTION client?

    With most CONNECT Edition or CONNECT Enabled products, the CONNECTION client service is installed automatically and sign in happens at start up. When starting any of the applications, if the user is not signed in the the sign in dialog will appear.

    Canceling the dialog using the red x is the same as signing out ad the product should perform normally but no Bentley Cloud Services will be available and no project associations can be made. 

    What happens if I uninstall the CONNECTION client?

    As noted on screen when uninstalling the CONNECTION client, most Bentley CONNECT Edition products require the CONNECTION client in order to function properly. 

    Uninstalling the service can lead to warnings when starting the software or worse. For example, in RAM Structural System v15, the following message will appear: 

    ---------------------------
    CONNECTION Desktop Client installation not found.
    Please visit www.bentley.com to learn more about the benefits of CONNECT Edition.
    ---------------------------

    Many of those benefits and other questions about Bentley Cloud Services are addressed on the Bentley CONNECT Overview.

    A similar message appear with Ram Concept.

    ---------------------------
    CONNECTION Client installation not found.

    Run the Concept installer to install CONNECTION Client and utilize Bentley Cloud Services.
    ---------------------------

    I am not planning to use Bentley Cloud Services, how can I access my files without registering a project?

    You can always skip the step of assigning any project by canceling the dialog and still work on the files locally.

    See Also

    Bentley CONNECT Overview

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