Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
RAM | STAAD | ADINA
  • Product Communities
RAM | STAAD | ADINA
RAM | STAAD | ADINA Wiki Program Help (F1) Not Working
    • Sign In
    • -RAM | STAAD | ADINA Wiki
      • +ADINA
      • +iTwin Analytical Synchronizer_
      • +Structural Analysis Support Solutions
      • +RAM Concept
      • +RAM Connection
      • -RAM Elements
        • +RAM Elements Feature Articles
        • RAM Elements Models From Users Around The World
        • Whitepapers
        • +RAM Elements Release Notes
        • +RAM Elements Support Solutions
        • -Known Issues in Ram Elements
          • +Ram Elements - CONNECT Edition 14.00 Issues
          • +Ram Elements - CONNECT Edition 16.00 Issues
          • +Ram Elements - CONNECT Edition 16.01 Issues
          • -Ram Elements - V8i Version 13 Issues
            • Assign - Spread Foundation causes a crash when nothing is selected
            • Nodes Not Displayed in Graphics Window
            • Program Help (F1) Not Working
            • Ram Elements - Nullable object must have a value
            • Ram Elements - Optimize Causes Access Violation
            • Ram Elements Can't Save Integrated Wall or Footing designs
            • RAM Elements Program Crash During Startup or Design
          • +Ram Elements - V8i Version 9-12 Issues
      • +RAM SBeam
      • +RAM Structural System
      • +STAAD.Pro
      • +STAAD Foundation Advanced
      • +STAAD Advanced Concrete Design (RCDC)
      • +STAAD.building
      • +STAAD RCDC FE
      • +Scenario Services
      • +STAAD.offshore
      • +Limcon
      • +Microstran
      • +MStower
      • +Structural Dashboard
      • +Structural WorkSuite
    • +RAM | STAAD Learning Resources
    • Simplifications to Bentley's Engineering Simulation Software Licenses

     
     Questions about this article, topic, or product? Click here. 

    Program Help (F1) Not Working

      Applies To 
      Product: Ram Elements
    First Affected Version: 13.04.01.208
      Found in Version: 13.04.01.208
    Fixed and Released in Version: 13.05.00.227
      Area:  Help
    Severity: Low
      Issue #: 635330

    Problem Description

    The help files are missing in version 13.04.01.208 so clicking F1 or the ribbon menu Help (?) button does nothing.

    Steps to Reproduce

    Problem with all installations of version 13.04.01.208 only.

    Solution

    Upgrade to version 13.05.00.227, or download and install one of these help files only if Ram Elements 13.04.01.208 is installed and missing help:

    English: re_help_130401_en.msi

    Spanish: re_help_130401_es.msi

    • installation
    • RAM Elements
    • 13.05.00
    • known issue
    • defect
    • First 13.04.01
    • help
    • Share
    • History
    • More
    • Cancel
    • Seth Guthrie Created by Bentley Colleague Seth Guthrie
    • When: Fri, Dec 23 2016 11:31 AM
    • Seth Guthrie Last revision by Bentley Colleague Seth Guthrie
    • When: Tue, Aug 22 2017 1:18 PM
    • Revisions: 8
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies