Problem Description :When a user launches STAAD.Pro, the startup page comes up. User clicks on Open Project and browses to a .std file and as soon as he clicks on Open, the software crashes.
Solution :User had to reformat the hard drive and reinstall all software from scratch and it took care of the problem.
Note : This issue has only been observed in a particular user machine running STAAD.Pro version 20.07.08.20 and Windows 7 Enterprise Service Pack1. This is a very rare occurrence and in case anyone runs into such issues, the steps listed in the following wiki should be tried out first