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RAM | STAAD Wiki Error Unhandled Exception when trying to open the editor in STAAD.Pro Connect Edition
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    Error Unhandled Exception when trying to open the editor in STAAD.Pro Connect Edition

      Product: STAAD.pro
    First Affected Version: 21.00.01.12 
      Found in Version: 21.00.01.12 and later
    Fixed and Released in Version: N/A
      Area:  STAAD.Pro Editor
      Issue #: N/A

    Problem Description

    Following error messages are obtained when the editor is opened from inside the STAAD.Pro CE in Windows 7 OS after a recent Windows update

     

    Steps to Reproduce

    Open the editor from the Utilities ribbon menu inside STAAD.Pro CE.

    The Unhandled Exception messages show up

    Solution

    The error is being caused by a defect in one of the Windows Updates on Win7SP1 OS which corrupted one of the Windows font files. The solution is to manually replace the corrupted font file with correct version following the steps outlined below.

    1. Download the zip file  GlobalUserInterface.zip and extract the content to get the GlobalUserInterface.CompositeFont file 
    2. Copy and paste the GlobalUserInterface.CompositeFont file through Windows Explorer to %windir%\Microsoft.NET\Framework\v4.0.30319\WPF\Fonts
    3. Copy and paste the GlobalUserInterface.CompositeFont file through Windows Explorer to %windir%\Microsoft.NET\Framework64\v4.0.30319\WPF\Fonts

    More details on this issue are provided at the page https://github.com/dotnet/announcements/issues/53 

    • CONNECT Edition
    • Microsoft update
    • Unhandled Exception
    • crash
    • Bentley.STAAD.Editor
    • Known Issues
    • editor
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    • Sye Created by Bentley Colleague Sye
    • When: Fri, Feb 2 2018 7:29 PM
    • Payel Last revision by Bentley Colleague Payel
    • When: Tue, Sep 11 2018 7:41 PM
    • Revisions: 5
    • Comments: 0
    Anonymous
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