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RAM | STAAD | ADINA Wiki RAM Connection - An error occurred when rendering the report
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    RAM Connection - An error occurred when rendering the report

      Applies To 
      Product: RAM Connection
    First Affected Version: 12.00.00.31
    Found in Version: 12.00.00.31
      Fixed in Version:
    Environment: x64
      Area:  Report
      Issue Number:  899221

    Problem Description

    When opening individual connections and viewing results/reports, RAM Connection throws "An error occurred when rendering the report. Please review the connection data and try again".

    Reason

    If the user deleted one of the joints in the model, the file was getting saved with connection on blank meaning that no data was associated to the connection ID. When the user was inside the Connection Pad, the application was trying to report other connection results and the rendering error was getting generated.

    Solution

    The solution will be available in the next release. Meanwhile, the reports can be generated via Output-Results in the main RAM Connection window as a work around.

    • Active
    • CONNECT Edition
    • 12.00.00.31
    • RAM Connection
    • known issue
    • Rendering Error
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    • Esra Persellin Created by Esra Persellin
    • When: Wed, Jun 27 2018 3:54 PM
    • Esra Persellin Last revision by Esra Persellin
    • When: Wed, Jun 27 2018 5:26 PM
    • Revisions: 2
    • Comments: 0
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