RAM Connection - An error occurred when rendering the report

Esra Persellin — Wed, 27 Jun 2018 21:26:22 GMT

Current Revision posted to RAM | STAAD | ADINA Wiki by Esra Persellin on 6/27/2018 9:26:22 PM

	Applies To
	Product:	RAM Connection
	First Affected Version:	12.00.00.31
	Found in Version:	12.00.00.31
	Fixed in Version:
	Environment:	x64
	Area:	Report
	Issue Number:	899221

Problem Description

When opening individual connections and viewing results/reports, RAM Connection throws "An error occurred when rendering the report. Please review the connection data and try again".

Reason

If the user deleted one of the joints in the model, the file was getting saved with connection on blank meaning that no data was associated to the connection ID. When the user was inside the Connection Pad, the application was trying to report other connection results and the rendering error was getting generated.

Solution

The solution will be available in the next release. Meanwhile, the reports can be generated via Output-Results in the main RAM Connection window as a work around.

Tags: Active, CONNECT Edition, 12.00.00.31, RAM Connection, known issue, Rendering Error

An error occurred when rendering the report

Esra Persellin — Wed, 27 Jun 2018 19:54:35 GMT