Activating a CONNECT Licensed Product

What are the basic steps for activating a CONNECT Licensed Product like RAM Structural System v16?

RAM Structural System version 16.00 uses CONNECT licensing and this is different than prior version with SELECT Licensing. We have written a Guide to help in understanding CONNECT Licensing. You must be signed into Communities to download it.

There are a few basic steps to activate the product and these steps can help in understanding any problems that might occur:

1. Make sure the CONNECTION Client is installed and running, and that you are signed in
2. If you can open Ram Manager go to Tools - Manage Licenses to launch the Bentley Licensing Tool (you can also launch the tool from the Windows Start menu)
3. Confirm that your sign in is recognized there in the upper left corner
4. If the Ram Products are not listed under Entitlements go through Tools - Refresh policy
5. Tom complete the activation use Tools - Activation Wizard.

For a further explanation of the activation process see: How to Activate products under CONNECT Licensing

For more advanced troubleshooting, it's useful to Collect and send License client logs. 

See Also

CONNECT Licensing Wiki

How products are licensed under CONNECT Licensing