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RAM | STAAD | ADINA Wiki STAAD.Pro CONNECT Edition has stopped working
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    STAAD.Pro CONNECT Edition has stopped working

    Applies To
    Product(s): STAAD.Pro
    Version(s): CONNECT Edition
    Environment: ALL
    Area: Miscellaneous
    Subarea:
    Original Author: Payel Sasmal, Bentley Technical Support Group

    Problem Description :
    When I launch STAAD.Pro, this error message comes up. Uninstalling and Reinstalling didn't help.

    Reason:

    This may happen if there is any issue with the configuration file or there is a problem with default settings specific to the user.

    Solution :

    Close STAAD.Pro CONNECT Edition if it is open.

    Using File Explorer, rename the folder C:\Users\<user.name>\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition to something like C:\Users\<user.name>\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition_1 where <user.name> is your Windows user name. 

    Relaunch STAAD.Pro.  
    This folder will get re-generated when STAAD.Pro is launched again. This should take care of the crash issue.

    In case you made any customization to the interface, you may follow the instructions in the wiki below to retain those 

    https://communities.bentley.com/products/ram-staad/w/structural_analysis_and_design__wiki/41423/how-to-retain-customizations-in-staad-pro-connect-edition


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    • STAAD.Pro CONNECT Edition
    • STAAD.Pro crashes
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    • Payel Created by Bentley Colleague Payel
    • When: Wed, Aug 14 2019 7:43 PM
    • Modestas Last revision by Bentley Colleague Modestas
    • When: Mon, Mar 20 2023 10:28 AM
    • Revisions: 10
    • Comments: 0
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