Working Remotely with RAM or STAAD

We have assembled this wiki to help ensure a smooth transition of work from any location using RAM or STAAD applications.

Machine Requirements

There are several options to work remotely. You may decide to install the software on your home computer which is our recommendation, or connect to a work machine virtually using Remote Desktop Connection or other virtualization software. RAM and STAAD products will work on most machines running Windows, but we recommend Windows 10. For more see Recommended Computer Specifications for Structural Products

Downloading Software

All Bentley software is downloaded from the Bentley Software Downloads pages: https://softwaredownloads.bentley.com/

STAAD.Pro CONNECT Edition STAAD Foundation Advanced CONNECT Edition	RAM Structural System CONNECT Edition RAM Elements CONNECT Edition RAM Connection CONNECT Edition RAM Concept CONNECT Edition

General download and installation directions are available here.

• You need to be a CONNECTED user to download and use RAM or STAAD.
• During of installation of products, the CONNECTION Client will also be installed.
  • The Bentley CONNECTION Client is the mechanism to sign-in and entitle all current Bentley applications.
  • Sign-in using your work email address. If your company has a federated sign-in with Bentley, then the password will be your company password, otherwise use your Bentley password.
  • The System Clock should be accurate. We recommend the "Set time automatically" option in the Windows Date & time settings.
• After initial connection, you can check out a licence to work offline if necessary, see Reserving a License
• When starting any Ram or STAAD product the first time, be sure to select the right option or license tiers. If you are not sure which license option or tier to use check with your local administrator first. This CONNECT Licensing Guide - Analysis Products shows how and where to change the license configuration in our various applications. 

Accessing Product Documentation

• Product Manuals are installed with your application, and accessible via Help menu inside the programs.
• Product documentation is also available online at https://docs.bentley.com/LiveContent/index.html  - scroll down and look under "Structural Analysis"
• Background technotes, tips & tricks, and FAQs are in the Support Solutions

Additional Training and Videos

• RAM Structural System Learning path
• RAM Elements Learning path
• RAM Connection Learning path
• RAM Concept Learning path
• STAAD.Pro Learning path
• STAAD Foundation Advanced Learning path

Special Interest Groups and upcoming Webinars

• STAAD SIG – Seismic Time History Analysis in STAAD.Pro (3/19) 
• RAM SIG – Tilt Up Wall Design with RAM Structural System (3/26)
• Virtual Learning Opportunities April 6-10

Resolving licensing issues

• Activating RAM or STAAD CONNECT (SES)
• RAM Modeler Issues with Remote Desktop
• Subscription Entitlement Service
• Bentley User Registration
• Offline Usage
• How to ensure usage from only one user on a shared workstation
• How remote usage is recorded with Subscription Entitlement Service (SES)
• How to check out licenses from Entitlement Management (how to run offline)
• How to bulk checkout licenses from Entitlement Management (extended offline scenarios)

How to Get Help

• Service Request Manager for any technical question and support. Our technical experts are ready to help.
• Bentley Communities WIKI and FORUM
• Entitlement Management
• User Management
• Roles and Permissions