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After installing RAM Structural System version 17 or later and signing into the Bentley Connection Client, the Ram Modeler module fails to open for a new or existing file. When clicking the button or menu option the cursor spins briefly, but nothing happens.
This problem only seems to affect some machines running Windows 7 *x64). Other modules like Ram Frame seem to work fine for existing files, but the Modeler does not start or launch.
We believe the problem relates to some incompatibility in the shared Microsoft components included in the Microsoft .NET Framework. To solve the problem follow these steps. We are looking into less invasive ways to restore functionality but Windows 7 will not be supported much longer.
RAM Manager fails to open on 64-bit OS
Configuring structural products for selectserver
Ram Modeler license is disabled.