Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
RAM | STAAD | ADINA
  • Product Communities
RAM | STAAD | ADINA
RAM | STAAD | ADINA Wiki Clean Installation - RAM Elements
    • Sign In
    • -RAM | STAAD | ADINA Wiki
      • +ADINA
      • +Integrated Structural Modeling
      • -Structural Analysis Support Solutions
        • -General Support Solutions
          • Activating a CONNECT Licensed Product
          • Another installation is already in progress...
          • Error Unhandled SQL database exception
          • How can I upload files in the Bentley Communities forum ?
          • How do I create service request directly from RAM Products
          • How do I stop the Structural Dashboard from appearing?
          • How products that use the Bentley IEG License Service are licensed
          • Install CONNECT edition in 32-bit operating system
          • Is my structural program compatible with Windows 10?
          • Non-Interactive (Silent) Installation of Structural Products [TN]
          • Operation is not supported on this platform
          • Option to choose in Service Request Manager depending on whether the account is a Managed Services Account or not
          • -Performing A Clean Installation [TN]
            • Clean Installation - RAM Concept
            • Clean Installation - RAM Connection
            • Clean Installation - RAM Elements
            • Clean Installation - RAM Structural System
            • Clean Installation - STAAD.Pro
          • Recommended Computer Specifications for Structural Products
          • Running legacy products with hardware lock licensing
          • Structural Products and the CONNECTION client
          • Structural Products Compatibility With 64 Bit Operating Systems [FAQ]
          • Structural Products Licensing [FAQ]
          • The Client was not successfully initialized
          • Using Bentley Structural Products Offline [TN]
          • You are still queued for software
        • Working Remotely with RAM or STAAD
        • Bentley Support Policy for Structural Products
      • +RAM Concept
      • +RAM Connection
      • +RAM Elements
      • +RAM SBeam
      • +RAM Structural System
      • +STAAD.Pro
      • +STAAD Foundation Advanced
      • +STAAD Advanced Concrete Design (RCDC)
      • +STAAD.building
      • +STAAD RCDC FE
      • +Scenario Services
      • +STAAD.offshore
      • +Limcon
      • +Microstran
      • +MStower
      • +Structural Dashboard
      • +Structural WorkSuite
    • +RAM | STAAD Learning Resources

     
     Questions about this article, topic, or product? Click here. 

    Clean Installation - RAM Elements

    Product: RAM Elements
    Versions: All
    Environment: All
    Area: Installation

    Before doing these steps, please back up any custom sections, materials, connections, bolts, and welds as well as any user-created models. The custom sections, materials, connections, bolts, and welds are stored in the Database folder located in one of two locations below. Back up any user-created models that may be saved in the Data folder in one of the two locations below.

    Version 13.0.3 and earlier:

    • C:\Documents and Settings\All Users\Application Data\Bentley\Engineering\RAM Elements (Windows XP)
    • C:\ProgramData\Bentley\Engineering\RAM Elements (Windows Vista/7)

    Version 13.2.0 and later:

    • C:\ProgramData\Bentley\Engineering\RAM Elements.en (Windows Vista/7 - English Version)
    • C:\ProgramData\Bentley\Engineering\RAM Elements.es (Windows Vista/7 - Spanish Version)
    • C:\ProgramData\Bentley\Engineering\RAM Elements\16.7.0\Database (Windows 10 and 11; Note: the version number will change depending on the version installed)

    Important: The Database folder in C:\Program Files\Bentley\Engineering\RAM Elements\Database contains standard elements that come with the program. It does not contain any user-created custom sections, materials, connections, bolts or welds.

    Select Control Panel from the Windows Start menu, and open either Add or Remove Programs (Windows XP) or Programs and Features (Windows Vista/7). Uninstall all listings for RAM Elements, starting with the most recent. If any listings for RAM Advanse are present, remove these as well.

    Then, remove any RAM Elements, RAM Elements.en, RAM Elements.es, or RAM Advanse folders residing in the following locations (if they exist):

    • C:\Program Files\Bentley\Engineering
    • C:\Program Files\Ram
    • C:\Documents and Settings\All Users\Application Data\Bentley (Windows XP only)
    • C:\Documents and Settings\All Users\Application Data\Bentley\Engineering (Windows XP only)
    • C:\ProgramData\Bentley (Windows Vista/7 only)
    • C:\ProgramData\Bentley\Engineering (Windows Vista/7 only)
    • %USERPROFILE%\Application Data\Bentley\Engineering
    • %USERPROFILE%\AppData\Roaming\Bentley\Engineering

    Finally, reinstall RAM Elements. Restore any custom sections, materials, connections, bolts, and welds by moving the Database folder back to the RAM Elements folder located in the location below. User-created models that were previously backed up can be restored to the Data folder in the location below as well, although they can be opened from anywhere.

    Version 14 and later:

    • C:\ProgramData\Bentley\Engineering\RAM Elements\16.7.0\Database (Note: the version number will change depending on the version installed)
    • installation
    • RAM Elements
    • clean install
    • Install
    • clean installation
    • Tech Note
    • Share
    • History
    • More
    • Cancel
    • Enrique Morin Created by Bentley Colleague Enrique Morin
    • When: Fri, Feb 18 2022 6:41 PM
    • Enrique Morin Last revision by Bentley Colleague Enrique Morin
    • When: Mon, Sep 19 2022 5:44 PM
    • Revisions: 3
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies