| Applies To | |||
| Product(s): | RAM Elements 2023 | ||
| Version(s): | All | ||
| Environment: | N/A | ||
| Area: | Installation | ||
| Subarea: | N/A | ||
| Original Author: | Payel Sasmal, Bentley Technical Support Group | ||
Problem
While installing RAM Elements, I am getting the error message ""Failed to install iTwin Analytical Synchronizer (23.02.02.056) (Internet connection required) with error code 0xFFFFF538".
Reason
iTwin Analytical Synchronizer is already installed in the machine.
Solution
To avoid this while installing RAM Elements, uncheck the iTwin Analytical Synchronizer box from the 'Select feature to install' dialog box. See the following image as reference.
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