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	Applies To
	Product(s):	RAM SBeam
	Version(s):	Connect Edition
	Environment:	ALL
	Area:	Installation
	Subarea:	N/A
	Original Author:	Payel Sasmal, Bentley Technical Support Group

Problem Description

I am installing RAM SBeam; in some of the computers, SBeam gets installed into the "C:\Program Files" folder, and on others, it gets installed into "C:\Program Files (x86)".  They are all x64-bit computers.

Reason

RAM SBeam is trying to access old location where RAM SBeam was previously installed.

Solution

Older version of RAM SBeam (till version 6) was x86 version and the latest one version 7 is x64 version.

If the computers are new, it would go to the new location ("C:\Program Files" folder). If the machines had a previous version, that was installed in x86, then the new version will be installed in the old location ("C:\Program Files (x86)"), because the .ini file points it to that location.

To take care of this, while installing, change the install location to (C:\Program Files).