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RAM | STAAD | ADINA Wiki RAM Connection 8 is installed, but the Connection button fails to appear in RAM Elements
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    RAM Connection 8 is installed, but the Connection button fails to appear in RAM Elements

       
      Applies To 
       
      Product(s): RAM Connection
      Version(s): 08.00.00.23
      Environment:  N/A
      Area:  Installation
      Subarea:  Licensing
       

    This article pertains to Ram Connection 8. For details on why the Connection toolbar is not visible using Ram Connection 9, see this article.

    Problem Description

    After installing RAM Connection 8.0, the Connection button still fails to appear in the Database ribbon within RAM Elements. 

    Reason

    With the RAM Connection 8.0 installer, RAM Connection for RAM Elements is no longer installed automatically with RAM Connection Standalone. It must be installed separately.

    Steps to Resolve

    1. Open the RAM Connection 8 installer by running Setup.exe in the following directory:
      C:\BentleyDownloads\rc08000023en
    2. Click the link labeled "Install RAM Connection for RAM Elements" as shown in the screenshot below.

    A valid license for Ram Connection (or Structural Enterprise) must be available when launching Ram Elements, otherwise the connection toolbars are still hidden.

    Finally, go into Ram Elements - e menu - General Configuration - Licenses tab and make sure the box to "Check RAM Connection license” is checked. If it is not, check it and restart. This wiki explains why some users turn that option off intentionally.

    See Also

    Enable or Disable RAM Connection for RAM Elements

    Enable or Disable RAM Connection for RAM Elements

    RAM Connection v9.0 and RAM Elements

    Unable to Satisfy All Prerequisites for RAM Connection Release 9.0

    Structural Product TechNotes And FAQs

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    • jeremyhoesly Created by Bentley Colleague jeremyhoesly
    • When: Tue, Jul 30 2013 2:39 PM
    • Seth Guthrie Last revision by Bentley Colleague Seth Guthrie
    • When: Tue, Sep 4 2018 1:02 PM
    • Revisions: 14
    • Comments: 0
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