Problem Description

When viewing my model in 3D View, the Column Design module, or the Concrete module, all columns are missing. Otherwise, you may receive a message that "RAMContainer MFC Application has stopped working" (crashed).

Reason

Some graphics libraries installed with RAM Structural System are not functioning properly.

Steps to Resolve

Option 1 Perform a repair of RAM Structural System

1. Locate and run the installer for RAM Structural System (e.g. rss14030300en.exe, ramm14050400en.exe).

2. Click the Install button next to RAM Structural System (Change/Repair/Remove).

3. Click Next, and then choose the Repair option.

Option 2 Perform a clean installation of RAM Structural System

1. Refer to the RAM Structural System section of Performing A Clean Installation [TN] for detailed instructions.

2. Reinstall RAM Structural System.

If the options above do not resolve the problem, please download and install the latest driver for your graphics card as a troubleshooting step.

See Also

RAM SS 3D Viewer [FAQ]