MicroStation v8i (SELECT Series 2) - Version 08.11.07.443
Bentley GEOPAK V8i (SELECT Series 2) 07.11.07.619
Windows 7 Professional x86
Services Pack 1
Intel Xeon CPU E5-1620 0 @ 3.60 GHz
32.0 GB RAM
Approximately, 4-5 times per day the program will crash producing the error message attached. The problem more consistently occurs when opening print organizer or view attributes. Other occasions occur, but during random use of application. Error message reads:
"Fatal Error. Could not create a .ma file for an AddIn: ustation.dll
System.IO.DirectoryNotFoundException: Could not find a part of the path '_________'
at System.IO.IIError.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Bolean overwrite)
at Bentley.Internal.MicroStation.DotNetShim.AppManager.CreateMdlApplicationFile(String maNameToCreate, StringtaskIdP)
at AddInManager_createMdlApplicatioFile(SByte*addInMaFileName, Int 32 addInMaFileNameByteLength, SByte* maNameToCreateP, SBytex taskIdp)
Extending on Andrew’s suggestions…It could be access related. Make sure folder has R/W privilege as per Microsoft design and intended usage of local user profile data. Do check with your IT if UAC (User Account Control) is enabled. Disable UAC and test.C:\Users\{UserName}\AppData\Local\Temp\Bentley\MicroStation\8.11\
Right Click on MicroStation shortcut and “Run as administrator”.
Note: We generate temporary .ma (resource) files to load MDL Addins that do not have a .ma file provided (or required). This is standard MicroStation behavior
Regards,Leonard Jones
The issue does occur when using Microstation without Geopak loaded.
Our machines have AutoTurn, Guidesign, and Axiom Office Importer & Title Block Administrator, but crashes occur without these additions being loaded.
Our company has not had this issue in past years, the problem is recent within the last 4-6 weeks.
Occurs on multiple PC's across multiple office locations.
Our IT informed used me that all users have full read and write access ('Full Control") to the file path shown above. (c:\users\username......)
Attached are the crash logs. Microstation Crash Info.zip
Kindly run plain MicroStation vanilla build without any custom applications and reproduce the crash. Attach the latest crash logs here.
The current crash log is from "Jun 07 12:32:55 2016" and from a very old version "MicroStation version 08.11.07.443"
Narrow down by turning off the following Addon including Project Wise
Dgnapps: SignCADXM.ma GCSDialog MCMTBLDR MPTOOLS FIELDHANDLER C:\Program Files (x86)\Axiom\V8\office\office.ma C:\Program Files (x86)\Axiom\V8\axiupdate.ma C:\Program Files (x86)\Axiom\V8\aximenu\aximenu.ma