Microstation v8i SS4 + PowerCivil very unstable and slow... crashing when deleting leads

The largest and therefore the most common problem is crashing when deleting, usually when deleting bigger features, jumps memory consumption over 3GB and the program crashes, but this process takes five minutes or more. The second possibility is that the program creates probably the wrong element which is small eg. a line with three vertices, but any attempt to delete the program crash. So sequentially filled file indelible elements. I wrote in support, but several months without response. So if someone accidentally knew what to do ..

Bugs that lead to a fall, is much more, this program certainly led to a number of errors and the frequency of crashes. Does it make sense to report the same mistakes over and over again, when a program crashes?

  • PowerCivil is 32bit application so it has memory limit of 3GB. You need to log a service ticket, the error report forms that pops-up are rarely replied directly.
    This is also our experience that PowerCivil is not stable if it reaches memory limit. Do you use latest PowerCivil version?
  • Servic ticket was sent about six months ago, gradually I sent a file with indelible element, data on my computer assembly and logs errors. This is what I sent 3 months ago, since then no response from Bentley, so I write here ...
    I use the latest version of my localization tested on multiple computers with different hardware and operating system, and the result is the same.
    The problem with memory is as I wrote at great elements, which hit the limit and falls. But even normal use of the program (without deleting large elements) from time to time reports an even that is out of memory and crash. But this is not entirely true, the memory is enough, rather I suppose that the program has a problem with its release, so it gets to its limit and falls.

    For small elements, but the problem with the memory limit is not, only the program can not delete them. E.g. function to create parallel elements created last indelible element.

    Now I try test the latest English version.

    PowerCivil for Czech Republic V8i (SS4) 08.11.09.790

  • Latest English version has the same result. Deleting small elements crash instantly, large crash with few minutes delay.

    PowerCivil for Czech Republic V8i (SS4) 08.11.09.790

  • Hi Peter,

    The issue was addressed in 7000525233 which was opened about 3 months ago (on 21.July 2016) and since then there was ongoing testing and investigation in place. It was tested by Powercivil specialist and could not be reproduced on our side. Please send us directly the new logs via email.

    Best regards,
    Andrea


    This is a test

  • If you write off at least that you could not reproduce the bug or something, but if you support written off anything ... Maybe I can do to help solve it, for example, you can connect to a computer where the error occurs.

    PowerCivil for Czech Republic V8i (SS4) 08.11.09.790